Business Operations Specialist

Urban Alchemy•Birmingham, AL

10d•Onsite

About The Position

The Business Operations Specialist keeps Urban Alchemy’s worksites running. This is an operational generalist role spanning procurement, office administration, facilities coordination, vendor management, and cross-departmental communication. The Business Operations Specialist is the primary operational point of contact for their region, working closely with Operations, Contracts, and HR to make sure supplies are stocked, equipment is functioning, office systems are running, and worksite needs are addressed in real time. This role requires someone who handles routine and surprise in equal measure, follows through without being asked, and communicates proactively. Keeping operations running smoothly is part of making that work possible.

Requirements

2+ years of experience in operations, procurement, facilities coordination, or a closely related administrative role
Demonstrated ability to manage vendor relationships and procurement processes; experience tracking budgets and maintaining accurate inventory records
Strong organizational skills and attention to detail; able to manage multiple open items simultaneously without losing accuracy or follow-through
Proficient with office applications, including Google Workspace and Microsoft Office; able to learn new software and systems quickly
Clear written and verbal communication skills; able to communicate effectively with vendors, staff, and Operations leadership
Must be able to obtain and maintain background clearance in accordance with Urban Alchemy policy
Genuinely aligned with the organization’s mission, values, and model
Compassionate and emotionally resilient when serving individuals experiencing poverty, mental illness, addiction, or homelessness

Nice To Haves

Experience developing or improving internal systems, processes, or documentation preferred
Associate’s degree or equivalent preferred; relevant experience may substitute
Lived experience with incarceration and/or homelessness is valued

Responsibilities

Monitor daily operations across assigned worksites and address issues proactively before they escalate
Procure supplies and equipment for Operations; maintain adequate stock levels and coordinate distribution to worksites
Monitor budgets and track procurement spending; report regularly to the Director of Operations and recommend cost-effective solutions
Coordinate internal and external resources; manage vendor relationships and hold vendors accountable to agreed terms and timelines
Manage all aspects of office and worksite administration, including common areas, correspondence, file systems, supplies, and equipment
Manage space and infrastructure planning, including workstation changes, office moves, and resource allocation
Oversee visitor experience; ensure a welcoming and professional environment for guests, staff, and external stakeholders
Coordinate with Operations, Contracts, and HR to ensure hiring plans meet business needs and contractual obligations
Build and implement processes that improve operational efficiency; measure outcomes and recommend improvements
Serve as the primary operational point of contact for the worksite; keep management informed through regular performance reports
Respond to requests and questions about office and worksite operations with urgency and clear follow-through
Support the Safety Committee and other cross-departmental initiatives as assigned
Follow all safety procedures and ensure compliance with OSHA, state, local, and Urban Alchemy policies
Attend orientation and complete all required training mandated by the organization or funders
Wear designated Urban Alchemy uniform and ID badge at all times
Perform additional duties as assigned by supervisor