Business Operations Specialist, Senior

o9 Solutions, Inc.•Dallas, TX

5d•Remote

About The Position

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains. Business Operations Specialist, Senior needed by o9 Solutions, Inc. in Dallas, TX [and various unanticipated locations throughout the U.S.; may telecommute] to Develop solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders. Participate in process and business requirements sessions with clients and document to-be business process leveraging industry best practices. Work with clients to identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data. Convert business logic to technical platform design, including knowledge of platform infrastructure. Develop clear functional and technical design, document data requirements, and build complex datasets. Configure a technical specification document and tool configuration in the o9 platform, as per the design, to solve deep operations / supply chain problems and institute rigorous performance monitoring systems. Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management. Use statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading (ETL) and create models to generate time series forecasts and operational plans. Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment. Create and execute workflow and data analytics test-cases, document issues, and track progress at resolving issues. Design and implement a testing protocol, with support from junior analysts, with the end goal of automating testing. Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects. Plan, develop and deliver Super User and End User training, for a global user base. Mentor junior analysts to familiarize them with technical and business aspects of a project. Implement supply chain planning solutions or working in the supply chain/ logistics organization. Present on complex topics in a clear, concise, and easily understood manner. Lead, or assist a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover and value realization. Use Agile methodology to deliver large scale enterprise implementations. Utilize Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, and CPLEX. Use spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), and presentation (Microsoft PowerPoint); and work on databases (SQL Server, MySQL) and utilize one or more languages, including SQL, MDX, T-SQL; and identify key insights to prioritize and focus on the highest value opportunities or the biggest risks.

Requirements

Master’s degree, or foreign equivalent degree, in Operations Research, Industrial Engineering, Engineering Management, Business Analytics or a related field with a concentration in operations or analytics and one (1) year of experience in the job offered, or one (1) year of experience in a related occupation implementing supply chain planning solutions or working in the supply chain/ logistics organization, presenting on complex topics in a clear, concise, and easily understood manner, leading, or assisting a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover and value realization, using Agile methodology to deliver large scale enterprise implementations; utilizing Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, and CPLEX; using spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), and presentation (Microsoft PowerPoint); and working on databases (SQL Server, MySQL) and utilizing one or more languages, including SQL, MDX, T-SQL.
Bachelor’s degree, or foreign equivalent degree, in Operations Research, Industrial Engineering, Engineering Management, Business Analytics or a related field with a concentration in operations or analytics and three (3) years of experience in the job offered, or three (3) years of experience in a related occupation implementing supply chain planning solutions or working in the supply chain/ logistics organization, presenting on complex topics in a clear, concise, and easily understood manner, leading, or assisting a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover and value realization, using Agile methodology to deliver large scale enterprise implementations; utilizing Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, and CPLEX; using spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), and presentation (Microsoft PowerPoint); and working on databases (SQL Server, MySQL) and utilizing one or more languages, including SQL, MDX, T-SQL.

Responsibilities

Develop solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders.
Participate in process and business requirements sessions with clients and document to-be business process leveraging industry best practices.
Work with clients to identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data.
Convert business logic to technical platform design, including knowledge of platform infrastructure.
Develop clear functional and technical design, document data requirements, and build complex datasets.
Configure a technical specification document and tool configuration in the o9 platform, as per the design, to solve deep operations / supply chain problems and institute rigorous performance monitoring systems.
Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management.
Use statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading (ETL) and create models to generate time series forecasts and operational plans.
Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment.
Create and execute workflow and data analytics test-cases, document issues, and track progress at resolving issues.
Design and implement a testing protocol, with support from junior analysts, with the end goal of automating testing.
Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects.
Plan, develop and deliver Super User and End User training, for a global user base.
Mentor junior analysts to familiarize them with technical and business aspects of a project.
Implement supply chain planning solutions or working in the supply chain/ logistics organization.
Present on complex topics in a clear, concise, and easily understood manner.
Lead, or assist a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover and value realization.
Use Agile methodology to deliver large scale enterprise implementations.
Utilize Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, and CPLEX.
Use spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), and presentation (Microsoft PowerPoint); and work on databases (SQL Server, MySQL) and utilize one or more languages, including SQL, MDX, T-SQL; and identify key insights to prioritize and focus on the highest value opportunities or the biggest risks.