Business Operations Specialist – People Operations

Goldstone Partners•Lakewood, CO

5d•Onsite

About The Position

Phase Change Software is seeking a Business Operations Specialist – People Operations to join their team. This role will support the people, processes, and operational activities that keep the business running smoothly. While people operations provides a foundation, the specialist will also coordinate special projects such as corporate governance and compliance initiatives, and contribute across the business as new priorities emerge. The ideal candidate has 5+ years of experience in people operations, business operations, or HR in a fast-paced, technology-driven environment and enjoys variety, finding better ways to work, and being part of a small, collaborative team.

Requirements

Bachelor's degree or equivalent professional experience
5+ years in business or people operations, HR, or office administration in a technology-driven, corporate, or professional services environment
Exposure to legal operations, contract management, or data room administration
Advanced Microsoft 365 skills with the ability to leverage Excel, SharePoint, Teams, and other productivity tools to improve how work gets done
Hands-on experience using AI and automation to streamline workflows and improve business processes
Strong organizational and project coordination skills with the ability to manage multiple priorities and keep initiatives moving
Analytical mindset with excellent attention to detail and a natural curiosity for solving problems
Professional communicator who works effectively with employees, vendors, and external partners
Resourceful, self-directed professional who takes ownership, asks thoughtful questions, and adapts as priorities evolve

Responsibilities

Maintaining HR records, SharePoint content, business documentation, and repeatable operational processes
Overseeing the Box virtual data room for corporate governance documents and investment materials
Coordinating vendor and customer contract management workflows with outside counsel, including NDA administration
Contributing to C Corp conversion, SOC 2 compliance activities, and other company-level projects as they arise
Managing vendor relationships, subscriptions, office operations, and day-to-day administrative activities
Identifying opportunities to improve efficiency by using AI, automation, and better business processes
Managing recruiting, onboarding, employee communications, and people operations activities for a small, collaborative team
Jumping in wherever needed to help the business move forward