Business Operations Representative

Technologent • Denver, CO

4d • Onsite

About The Position

We’re looking for a dynamic individual that would be responsible for all operational functions after the issuance of an end user purchase order. The Business Operations Representative will work with the Technologent Sales Support team, distributors, and suppliers to provide the operational support of delivering Technologent solutions to the customer. It is the responsibility of the Business Operations Representative to understand distributor and supplier requirements. This is an office based position in Denver, Colorado.

Requirements

• Exceptional verbal and written communication skills
• Multi-tasker and detail oriented
• Proficiency with Cisco, DELL/EMC, HP, IBM, Oracle, VCE, or VMware products and programs

Nice To Haves

• Prior experience with NetSuite ERP/CRM tool
• Customer Service experience

Responsibilities

• Sourcing of all hardware, software, and (new) support contracts for all customer initiated orders.
• Order backlog management
• Tracking and communication of order status to Technologent SS and end user customer.
• Update all orders with “Expected Ship date”.
• Input the latest order status updates in our CRM tool.
• Synchronize and schedule orders based on customer requirements or requests.
• Researches and resolves any and all order or shipment issues.
• Timely and accurate invoice tasking to our Accounts Receivables team.
• Post Sale issues resolution.

Benefits

• Annual Salary Range is $55,000 to $70,000 depending on experience.
• This role may also be eligible to participate in a discretionary incentive program, subject to the rules governing the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed