Business Operations Manager

MonetizeMore • ,

13d • Remote

About The Position

The company is seeking an experienced, systems-driven Business Operations Manager to transform informal workflows into owned, structured, and scalable operational systems. As the primary connective layer across departments, this role focuses on process kaizen, SOP governance, and end-to-end operational enablement—ensuring teams execute efficiently without reinventing processes.

The Business Operations Manager will manage the central project management infrastructure and partner directly with Product and executive leadership. Key responsibilities include preparing cross-functional teams for product launches, streamlining enterprise client workflows, and establishing organization-wide standards for accountability and visibility. As a data- and AI-fluent operator, the candidate will design structured spreadsheet models, integrate AI tools to accelerate documentation, and continuously optimize reporting systems.

Requirements

• 4+ years of experience in a process, project management, or business operations role.
• Comfortable pulling, cleaning, and structuring data in spreadsheets without hand-holding.
• Used AI tools in your actual workflow to speed up documentation and process work.
• Can walk into an undefined workstream, ask the right questions, and leave it with clear ownership and a repeatable process.
• Flag problems early and plainly. Do not let a stalled ticket or an unsigned SOP sit quietly.

Nice To Haves

• Ad tech, SaaS, high-data-volume or WordPress ecosystem experience is a plus.
• Experience working with Salesforce (SFDC).

Responsibilities

• Run a continuous improvement cadence across the process landscape; killing, combining, or improving SOPs weekly. Own the process vault and ensure every process is signed off by its owner and governed for adoption, not just documented.
• Own and maintain BE's project management tracker; ensuring all projects, to-dos, and tickets are tracked, visible, and actioned. Drive adoption beyond BE, building the foundation for a company-wide model with long-term integration into BL L10s.
• Support product release processes, structuring the operational side of launches so teams are enabled ahead of go-live. Work closely with the incoming Group PM to formalize this process as a repeatable model.
• Act as an operational connective layer across business lines and enterprise client workflows; surfacing blockers, coordinating data and documentation needs, and keeping cross-functional commitments visible and actioned.
• Own data pulls and spreadsheet-based reporting for BE initiatives; Building and maintaining structured, reliable models that others can use without re-deriving logic. Comfort with formulas, structured data, and dashboard hygiene is core to the role, not incidental.

Benefits

• Work from anywhere in the world with an flexible schedule that fits your lifestyle.
• Continuous opportunities for career growth, learning allowances, and direct impact on a fast growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed