Business Operations Manager
About The Position
The Business Operations Manager will serve as a critical partner to engineering leadership, driving the operational excellence that keeps the Distributed Systems Engineering (DSE) organization moving forward. This role is part of a dynamic, collaborative group that thrives on solving complex problems and bridging the gap between technical execution and business strategy. The team provides the operational backbone for engineers to innovate at scale and partners directly with SVP-level leadership to turn complex engineering visions into reality, ensuring resources, budgets, and strategic initiatives are aligned. This is a high-visibility team where work directly enables the success of the entire Infrastructure Engineering organization.
Requirements
- 10+ years of professional experience in engineering operations or project management within the high-tech industry.
- Bachelor’s degree in Business Management or a related field.
- Documented experience leading quarterly or annual planning processes within an engineering organization.
- Use of AI tools to analyze data and develop presentations for executive level audiences.
- Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint).
- Experience in conducting data analysis related to budgets, headcount, and resource allocation.
Nice To Haves
- Significant Engineering Operations experience at Cisco.
- Proven ability to influence cross-functional stakeholders and drive decision-making in ambiguous environments.
- Excellent written and oral communication skills with experience presenting to executive leadership.
- Demonstrated success in managing organizational events, such as staff meetings, all-hands, and offsites.
- Familiarity with AI-driven tools, such as Codex, and experience with prompt engineering to support operational workflows.
- Strong organizational skills with the ability to shift priorities effectively in a high-demand, fast-paced environment.
Responsibilities
- Lead quarterly and annual planning processes, ensuring roadmap is supported by accurate budget, headcount, and resource analysis.
- Orchestrate key organizational meetings and events, providing structure for leaders to make informed, data-driven decisions.
- Streamline workflows and remove roadblocks to project success by managing cross-functional partnerships with Finance and TPM teams.
- Translate high-level strategy into repeatable, efficient processes that allow engineering teams to focus on their core work.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- Flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Optional 10 paid days per full calendar year to volunteer
- Annual bonuses (for non-sales roles)
- Performance-based incentive pay (for sales roles)
- Grants of Cisco restricted stock units
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
