Business Operations Manager
About The Position
Savvy Wealth is a registered investment advisor (RIA) that partners with experienced financial advisors, providing them with a modern, AI-native home. Advisors join Savvy to grow their business without managing the back office themselves. Savvy offers a proprietary tech platform, client portal, in-house marketing, investment management, and client services. The company utilizes AI extensively, with its AI-native platform, Savvy Intelligence, and encourages employees to use tools like Claude, supported by an AI enablement team and an internal RevOps organization building AI agents. Savvy is a Series B company with approximately 150 employees, experiencing over 500% year-over-year growth, and has secured $105M in funding from notable investors. The company has received recognition as a Certified Great Place to Work, including Newsweek's America's Greatest Startup Workplaces (2026) and Fortune Best Workplaces in New York™ (2026).
Requirements
- 3-5 years of total experience across investment banking, consulting, or fintech startups
- High attention to detail and comfort operating with real ambiguity — this function is being built from scratch
- Strong process orientation: able to build SOPs and controls where none exist today
- Comfortable partnering across Investment Operations, Compliance/Legal, and Product/Engineering
- Comfort using AI/automation tools to reduce manual reconciliation and exception-detection work
- Experience at a high-growth fintech or startup, or building an operations function from the ground up
Nice To Haves
- Prior experience at an introducing broker-dealer or clearing firm (e.g., Fidelity NFS, Pershing, Apex)
- Familiarity with cashiering operations: money movement approvals, wire approvals, AML alert monitoring
- Working knowledge of the trade lifecycle
- Understanding of FINRA/SEC compliance reporting requirements
- SIE, Series 4, 53
Responsibilities
- Build and run the end-to-end operational workflow across the brokerage lifecycle, resolving issues as they arise
- Establish a process for monitoring post-trade activity and resolving issues before they become bigger problems
- Create the workflow for investigating and correcting errors, and keeping records reconciled and accurate
- Build the framework for managing corporate action communications
- Establish quality-control review processes and documentation to ensure we're meeting our obligations
- Build the workflow for supporting regulatory reporting requirements across product types
- Identify opportunities to deploy AI tools and agentic workflows to automate reconciliation, exception detection, and error-resolution processes
- Design and run the workflow for reviewing, approving, and processing client money movement requests, including domestic and international transfers
- Build and maintain monitoring processes to flag anomalous account activity and ensure timely escalation
- Establish a repeatable process for managing deposits end-to-end, from receipt to posting
- Create and refine the process for triaging and resolving new account setup exceptions
- Build the framework for maintaining and updating account restrictions, ensuring accuracy across systems
- Leverage AI and automation to streamline approval workflows and flag anomalies faster and more accurately
- Support the Legal & Compliance team with FINRA and audit requests
- Prepare client complaint and resolution reports
- Explore AI-driven tools and agentic workflows to reduce manual effort in reporting and audit preparation
Benefits
- Competitive salary and equity package
- Unlimited PTO + paid company holidays
- Access to holistic medical, dental, and vision plans
- Company 401(k), Commuter, and HSA/FSA plans
- NYC office in the heart of Manhattan
- Lunch and snacks provided in the office
- Access to virtual mental health care (Spring Health) and health concierge (Rightway) to help you find the right care
- Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
