Business Operations Manager

Cisco•Austin, TX

About The Position

As a Business Operations Manager at Cisco Operations, you will work with leaders and colleagues across the organization to plan and deliver initiatives that support company goals. You will coordinate projects across teams, establish timelines, and help ensure delivery. The role also involves analyzing data, explaining findings, and recommending next steps; facilitating cross-functional discussions; gathering decisions; and tracking risks and dependencies. You will improve processes, identify practical applications for AI in workflows and analysis, communicate issues early, and present recommendations to senior leaders. You will own your work from planning through completion.

Requirements

  • Bachelor's degree and 8 years of demonstrated experience in business operations management, or equivalent experience in lieu of a degree.
  • Expertise in business operations, strategy execution, or program management.
  • Proficiency in Excel and PowerPoint.
  • Ability to analyze data and communicate recommendations clearly.

Nice To Haves

  • Experience in consulting or a technology company.
  • Experience building AI workflows, automations, or tools.
  • Experience working with senior stakeholders to explain complex information to different audiences.
  • Capacity to see and articulate a vision that inspires change.

Responsibilities

  • Plan projects across teams, set timelines, and coordinate delivery.
  • Analyze data, explain findings, and recommend next steps.
  • Facilitate discussions with cross-functional teams, gather decisions, and track risks and dependencies.
  • Improve processes and identify practical uses for AI in workflows and analysis.
  • Raise issues early and communicate clearly.
  • Present recommendations to senior leaders.
  • Own work from planning through completion.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Paid holidays and floating holiday
  • Paid birthday day off
  • Paid year-end holiday shutdown
  • Paid personal wellness days
  • Paid vacation or flexible vacation time off, depending on employee classification
  • Paid sick time
  • Additional paid time away may be requested for critical or emergency family issues
  • Optional paid volunteer days
  • Annual bonuses for eligible non-sales employees
  • Performance-based incentive pay for employees on sales plans
  • Cisco restricted stock unit grants may be available to eligible employees
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