Business Operations Manager

Jobs for Lebanon

About The Position

We are looking for a highly organized and proactive Business Operations Manager to oversee day-to-day operations, coordinate cross-functional teams, drive business growth initiatives, and support the company's strategic objectives. This role combines operations management, project coordination, partnership development, affiliate management, competitive intelligence, marketing support, and AI-driven process improvement. The ideal candidate is hands-on, data-driven, resourceful, and able to take ownership of multiple projects simultaneously.

Requirements

  • Strong organizational and project management skills.
  • Excellent written and spoken English.
  • Experience managing multiple projects simultaneously.
  • Strong analytical and problem-solving abilities.
  • Familiarity with digital marketing and affiliate marketing.
  • Experience using AI tools such as ChatGPT, Claude, Perplexity, or similar platforms.
  • Comfortable working in a fast-paced environment.
  • Proactive mindset and strong attention to detail.

Nice To Haves

  • Experience in trading, fintech, prop firms, crypto, or online financial services.
  • Experience with CRM systems, automation tools, and analytics platforms.
  • Understanding of conversion optimization and email marketing.

Responsibilities

  • Oversee daily business operations and ensure smooth execution across departments.
  • Coordinate internal teams including Support, Marketing, Development, Design, and Risk.
  • Monitor operational performance and identify areas for improvement.
  • Implement and optimize internal processes and workflows.
  • Track and report key business metrics.
  • Coordinate and monitor ongoing projects.
  • Ensure tasks are delivered on time and according to priorities.
  • Work closely with developers and designers on website and product improvements.
  • Maintain project documentation and timelines.
  • Identify, recruit, and onboard new affiliates and partners.
  • Build relationships with influencers, trading communities, and industry partners.
  • Monitor affiliate performance and propose optimization strategies.
  • Support partnership negotiations and follow-ups.
  • Coordinate website updates and improvements.
  • Monitor user experience and conversion performance.
  • Identify opportunities to increase lead generation and sales.
  • Report bugs and follow up on fixes.
  • Monitor competitors, industry trends, promotions, and product launches.
  • Analyze competitor offers, pricing, affiliate programs, and marketing strategies.
  • Prepare regular competitor analysis reports.
  • Recommend actions and improvements based on market intelligence.
  • Propose and coordinate marketing initiatives.
  • Generate ideas for campaigns, promotions, and customer retention.
  • Assist with email marketing strategies and automation workflows.
  • Monitor campaign performance and provide recommendations.
  • Identify opportunities to automate repetitive tasks.
  • Implement AI tools to improve efficiency and productivity.
  • Support the creation of AI-driven workflows for reporting, support, marketing, and research.
  • Stay informed about emerging AI tools and trends.
  • Prepare weekly reports covering: Business performance, Operations updates, Affiliate performance, Marketing initiatives, Competitor insights, Project status, AI and automation improvements.
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