Business Operations - Global Safety & Security

Gallagher•Rolling Meadows, IL
•Onsite

About The Position

The Business Operations Manager supports the Global Safety & Security (GSS) leadership team and reports to the Global Lead, Governance, Risk & Compliance. The role serves as the administrative backbone of GSS, helping security leadership focus on strategy and program maturity while ensuring the function operates efficiently and remains audit-ready. The successful candidate drives administration, accountability, and visibility across GSS so key initiatives, compliance activities, vendor relationships, and leadership priorities are executed effectively and on schedule. Deep security expertise is not required; strong organizational skills, attention to detail, business discipline, stakeholder management, and a continuous-improvement mindset are essential. The position may suit an experienced business operations professional, Executive Assistant, Administrator, or Chief of Staff support professional seeking to move into a broader business management role.

Requirements

  • Bachelor's degree or equivalent experience and training in related fields.
  • Minimum of 5 years' experience in the Corporate Safety and Security field.
  • Ability to be on call 24/7 as part of a response team for related emergencies.
  • Knowledge of life safety systems, electronic security, video, and digital recording systems.
  • Ability to manage multiple priorities, deadlines, and stakeholder groups simultaneously.
  • Experience coordinating projects and business processes across multiple functions.
  • Strong experience with Microsoft Office 365.
  • Ability to quickly learn unfamiliar business domains.
  • Highly organized and process-oriented, with strong attention to detail and follow-through.
  • Strong business acumen and professional judgment.
  • Effective project and program coordination skills.
  • Ability to work effectively with senior leaders and cross-functional stakeholders.

Nice To Haves

  • Bachelor's degree in Business Administration, Management, Operations, Communications, Project Management, or a related field.
  • Equivalent professional experience will be considered.
  • 5+ years of experience supporting senior leaders in business operations, program management, executive administration, governance, project coordination, or similar functions.

Responsibilities

  • Manage annual policy review and governance calendars.
  • Maintain risk, compliance, and operational tracking records in an audit-ready state.
  • Support vendor onboarding, renewals, and contract tracking.
  • Develop and maintain KPI and performance reporting.
  • Coordinate meetings, action tracking, and leadership priorities.
  • Support budgeting, procurement, and operational administration.

Benefits

  • Competitive compensation.
  • Comprehensive benefits programs designed to support well-being.
  • Career development opportunities and ongoing learning.
  • Collaborative, people-first culture with accessible leadership.
  • Opportunity to do meaningful work with global reach and local impact.
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