Business Ops, Mgr., Regulatory
About The Position
The Regulatory Initiative delivers eBay’s response to new and changing global regulations that impact the business and our sellers. The BU team defines the end-to-end customer solution, coordinates with Product, Legal, GCX, Marketing, Analytics, Finance, and regional teams, and ensures execution across the organisation. The Business Operations Manager will support the Head of Planning & Operations in managing portfolio operations. They will keep cross-functional partners aligned and ensure senior leaders have clear access to progress and risks. If you’re ready to play a pivotal role in one of eBay’s most critical strategic initiatives, we want to hear from you!
Requirements
- 5-10 years of experience in business operations in a regulatory, e-commerce, FinTech, or consulting space
- Highly organized, structured, and phenomenal at keeping multiple workstreams moving simultaneously.
- Operationally strong - someone who has led end-to-end operations, coordinated multiple partners, and handled reporting cycles.
- A rapid learner who can quickly pick up new regulatory topics, tools, and processes.
- Someone who can comfortably keep a high-level view of the program, while also diving into details when needed.
- Experienced working where work is ambiguous, cross-functional, and fast paced.
- A confident communicator who can tailor updates to different audiences (from working teams to VP level).
- Not hyper-specialized in a single product area - more of a generalist operator with breadth, adaptability, and strong judgement.
Nice To Haves
- Experience within large-scale marketplaces or international tech environments is a strong plus!
Responsibilities
- Support operations across the Regulatory Initiative, maintaining program plans, RAID logs, and trackers.
- Coordinate BU weekly meetings (agenda, status updates, action tracking).
- Assist with BU Monthly Meeting preparation and follow-ups.
- Prepare materials for senior-leadership forums (MBR, regional updates, initiative reviews, ad hoc briefings).
- Surface and escalate risks, dependencies, and issues; ensure timely follow-up from program leads.
- Act as a central coordination partner across Product, Legal, Tax, GCX, Marketing, Finance, Analytics, and regional markets.
- Maintain alignment across teams and drive follow-ups to remove blockers.
- Draft and distribute routine communications and reports.
- Support the Head of Planning & Operations with annual and half-yearly planning cycles, coordinating planning submissions and inputs from BU program leads.
- Consolidate data, dependencies, and forecasts to support initiative-level prioritisation.
- Partnering with Finance, Analytics, and program leads to compile initiative-level reporting (budgets, impact assessments, forecasts).
- Assist in preparing MBR/QBR materials and investment proposals.
- Support development of business cases by gathering inputs and structuring draft content.
- Support ad-hoc workstreams and priority requests from the Head of Planning & Operations.
- Draft exec summaries, leadership briefings, and board-level content.
- Assist with competitive insights, regulatory benchmarking, and cross-market research.
Benefits
- RRSP eligibility
- various paid time off benefits, such as PTO and parental leave
- target bonus
- restricted stock units
- full range of medical, financial, and/or other benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
