Business Operations Lead

GiveCampus

21h • Remote

About The Position

GiveCampus is hiring a Business Operations Lead to identify and solve important organizational problems, improve execution and decision-making, and help the company serve its educational partners better. The role involves both taking ownership of challenges prioritized by the company and identifying, raising, prioritizing, and securing buy-in for other problems worth solving. The successful candidate will work across the organization and regularly speak with and listen to users, using their feedback to shape and prioritize work.

The Business Operations Lead will plan and execute strategic projects in collaboration with department and company leadership, improve company processes and systems, and assess whether initiatives achieve their intended impact. The role also includes communicating company progress and creating meaningful experiences for GiveCampus employees. The position is remote-first in the U.S., with a strong preference for candidates in Chicago, and requires 20% travel and attendance at multiple company-wide and team-specific onsite gatherings throughout the year.

Requirements

• 12 or more years of related experience, including SaaS experience at B2B or B2C companies and experience ranging from zero-to-one work through scaling larger organizations.
• A strong bias toward getting things done and helping the company and its partners succeed.
• A point of view on the future of fundraising, GiveCampus's role, and what the company should do to move the industry forward.
• Passion for strategy, execution, and data, with a focus on business outcomes.
• Ability to communicate effectively with leadership while working hands-on with tools such as Claude, Snowflake, Salesforce, and Notion, interpreting financial data, and understanding the business model.
• Ability to translate complex OKRs and KPIs into meaningful tactics and areas of focus, using knowledge of the macro environment, industry trends, and business performance.
• Strong business acumen and the ability to communicate across the organization.
• Consistently bring energy, optimism, and enthusiasm to work and the team.

Nice To Haves

• Reside in Chicago.

Responsibilities

• Identify opportunities to improve how the company works and operates, making processes and systems more efficient, effective, and scalable.
• Scope potential process or system improvements, partner with other teams on implementation, and reduce friction and inefficiency between departments.
• Plan, lead, and execute strategic projects in collaboration with department and company leadership.
• Validate that initiatives have their intended impact by gathering feedback, reviewing usage, and measuring results at defined points after completion.
• Identify and prioritize key internal communications vehicles and share progress with GiveCampus employees.
• Create meaningful experiences for employees in person and virtually.
• Regularly talk with and listen to users, using their insights to shape and prioritize work.
• Identify organizational problems to solve, raise them, secure buy-in, prioritize them, take ownership, and partner across the company to address them.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed