Business Operations Internship or Co-op
Realtime Robotics•Boston, MA
•Hybrid
About The Position
We are seeking a highly organized and resourceful intern to support a wide range of operational and people-focused initiatives. This role is ideal for someone who enjoys both structured work (documentation, data cleanup) and hands-on operational support (office management, systems, and tools). The intern will gain exposure to how a growing company operates behind the scenes, supporting leadership, improving internal processes, and helping scale systems efficiently.
Requirements
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks and prioritize effectively
- Clear written and verbal communication
- Comfort working across tools, systems, and documentation
- Proactive, hands-on mindset with a willingness to jump into varied tasks
- Hybrid, commitment to being in Boston headquarter (Seaport) office 2-3 days per week
Nice To Haves
- Interest in People Ops, Business Ops, or startups
- Familiarity with tools like Confluence or CRM systems
- Curiosity about AI and process improvement
Responsibilities
- Review and update internal policies for clarity, consistency, and compliance.
- Identify outdated content and recommend improvements.
- Support formatting and organization of employee handbook and internal documentation.
- Ensure accuracy across roles and reporting lines in organizational charts.
- Support headcount tracking and organizational planning exercises.
- Assist with formatting and compiling investor updates.
- Coordinate inputs across stakeholders for communications.
- Prepare clear, polished, presentation-ready materials.
- Support cleanup and organization of internal tools (e.g., Confluence).
- Assist with CRM data hygiene, including duplicate cleanup and account research in HubSpot CRM.
- Help improve structure and usability of internal knowledge bases.
- Support office organization using 5S principles (sorting, standardizing, sustaining).
- Manage ordering from approved vendors.
- Assist with shipping and receiving logistics.
- Conduct research to support marketing initiatives (including account-based efforts if applicable).
- Provide light support to marketing team priorities as needed.
- Help test and evaluate AI tools for operational workflows (e.g., planning or reporting in Cube).
- Document findings and identify opportunities for efficiency gains.
Benefits
- Exposure to core business and people operations in a scaling company
- Experience working cross-functionally with leadership and multiple teams
- Practical skills in policy development, systems management, and operations
- Opportunity to contribute to real projects with visible impact
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
