Business Operations Intern, Summer 2027

MassMutual•Springfield, MA
•Onsite

About The Position

The Operations Summer Internship offers rising juniors and seniors a meaningful experience in a professional business environment. You will contribute to work that supports business goals and operational effectiveness while building practical skills in communication, analysis, collaboration, and problem-solving.

Requirements

  • Currently enrolled in a bachelor’s degree at an accredited college or university with an anticipated graduation date of 2028 or 2029.
  • Currently authorized to work in the United States without requiring current or future employment sponsorship.

Nice To Haves

  • Experience using Microsoft Excel, Word, and PowerPoint in academic, work, or extracurricular settings.
  • Leadership experience through academics, student organizations, community involvement, volunteer service, athletics, military service, or employment.
  • Experience conducting research, analyzing information, solving problems, or presenting recommendations.
  • Interest in business operations, project management, analytics, customer experience, or process improvement.
  • Demonstrated ability to manage priorities, collaborate with others, and complete assignments on time.

Responsibilities

  • Support business projects and operational initiatives that contribute to team and company goals.
  • Conduct research, analyze information, and help develop practical recommendations.
  • Create presentations, reports, process documentation, and other project deliverables.
  • Collaborate with team members and business partners, participate in meetings, and contribute ideas and solutions.
  • Take ownership of assigned priorities, seek feedback, and communicate progress throughout the internship.
  • Present capstone presentation to share project outcomes, recommendations, and key learnings at the end of the internship.

Benefits

  • Industry leading pay and benefits
  • Competitive salaries
  • Incentive and bonus opportunities
  • Bonus target or Variable Incentive Compensation component (for sales-focused roles)
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