Business Operations & Executive Support Manager
About The Position
Solvere One provides Managed IT Services and cybersecurity solutions to businesses in the Washington, D.C. metro area. The Business Operations & Executive Support Manager serves as an operational backbone for company leadership and daily workplace management, combining responsibilities commonly associated with sales administration, executive assistance, and office management. This person is the primary point of contact among internal teams, leadership, and client partners. The role supports sales productivity and team efficiency through sales administration, proposal and presentation preparation, CRM and data management, reporting, and customer onboarding. It also provides executive-level support, including calendar and travel coordination, correspondence, reporting, and assistance with operational initiatives. Office responsibilities include facility and vendor coordination, maintaining supplies and office systems, and documenting and improving administrative procedures. The position is located in Dulles, Virginia.
Requirements
- At least 3 years of experience in office management, executive assistance, sales administration, or business operations.
- Strong organization, time management, multitasking, and priority-management skills, with attention to detail.
- Strong written and verbal communication skills and a customer-service orientation.
- Discretion and ability to handle confidential information.
- Problem-solving initiative and ability to manage multiple deliverables in a fast-paced environment without sacrificing accuracy.
- Advanced proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Nice To Haves
- Experience in IT services, managed service providers (MSPs), or technology firms.
- Bachelor’s degree in Business Administration, Communications, Marketing, or a related field, or equivalent practical experience.
- Hands-on experience with modern CRM/ERP platforms or project management software.
- Interest in professional development and career advancement.
Responsibilities
- Manage sales schedules and create professional sales documents and proposals.
- Assist with sales presentations, pitches, and marketing collateral.
- Maintain accurate customer records, pricing schedules, and CRM/ERP data to support pipeline management.
- Prepare sales reports, dashboards, performance metrics, and business analytics for leadership and sales teams.
- Support new customer account setups, maintain sales documentation, and handle and prioritize incoming prospect and customer requests.
- Coordinate with internal departments to gather technical documentation, pricing data, and collateral for active sales cycles.
- Manage executive schedules, coordinate high-level meetings, and organize leadership travel itineraries and logistics.
- Prepare official correspondence, executive reports, meeting agendas, and board or leadership presentations.
- Assist leadership with operational initiatives, track KPIs, and keep executives informed about operational trends.
- Maintain day-to-day office operations, oversee supply inventory, manage vendor contracts, and coordinate with facilities or building management.
- Establish, document, and refine administrative standard operating procedures to improve efficiency and scalability.
- Handle incoming communications, maintain executive filing systems, and keep the office structured, presentable, and well-equipped.
Benefits
- Competitive base salary of $65,000–$80,000 per year, depending on experience.
- Comprehensive health, dental, and vision insurance.
- Paid time off and paid holidays.
- 401(k) plan with company matching.
- Professional development and career advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
