Business Operations & Executive Support Coordinator

FURST-MCNESS COMPANY • Rockford Township, IL

9d • $65,000 - $80,000 • Onsite

About The Position

The Business Operations & Executive Support Coordinator provides operational, administrative, and project support to the Commercial team, helping drive efficiency, organization, and execution across sales, marketing, and technical services. This role is responsible for coordinating key initiatives, supporting reporting and analytics, managing meetings and events, preparing presentations and communications, and ensuring projects and action items remain on track. The ideal candidate is highly organized, detail-oriented, analytical, and able to manage multiple priorities.

Requirements

• High school diploma or equivalent required
• 3+ years of experience in commercial operations, business operations, project coordination, executive support, sales support, or a related role
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Outlook
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent verbal and written communication skills
• High attention to detail and accuracy
• Ability to work independently while effectively collaborating across teams
• Professionalism, discretion, and the ability to handle confidential information
• Valid driver’s license with an acceptable driving record
• Ability to travel as needed
• Ability to perform essential job functions with or without accommodation.
• Ability to read, write and speak English proficiently.
• Proficient in the use of all office equipment.
• Working knowledge of computers and software, including SAP and the Microsoft Office suite.
• Ability to perform assigned duties with minimum supervision or direction and possess a thorough knowledge of work routines.
• Ability to handle information of a confidential nature.
• Ability to provide outstanding customer service to all associates and management staff, showing a sense of urgency relative to solving problems and performing assigned tasks.
• Ability to effectively organize work schedules and manage multiple assignments by utilizing time management skills to ensure day-to-day assignments and special projects are completed within agreed upon guidelines.
• Ability to work as an effective team member.
• Willingness to pitch in and do work that may not be a specific part of the job description for the overall good of the Company.
• Ability to be flexible and be willing to change along with recommending changes that can enhance our ability to serve both internal and external customers more effectively and in a professional manner.
• Respect other peoples’ points of view and able to accept constructive criticism.

Nice To Haves

• Associates or Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
• Experience with CRM systems, ERP platforms, business reporting tools, Power BI, or SAP is a plus
• Education is equivalent to a bachelor’s degree in business administration, or equivalent experience.
• Minimum of 5 years of experience as an Executive Assistant reporting directly to senior management.
• Legal knowledge and background is helpful.

Responsibilities

• Coordinate and support day-to-day operations for the Commercial organization
• Prepare and maintain reports, dashboards, and performance metrics to support business decision-making
• Collect, organize, and validate sales, operational, and business data
• Develop professional presentations, meeting materials, and executive communications
• Schedule and coordinate meetings, including agendas, meeting notes, and follow-up actions
• Track project timelines, milestones, and deliverables to ensure timely completion
• Support cross-functional initiatives involving Sales, Marketing, and Technical Services
• Assist with planning and execution of sales meetings, customer events, trade shows, and other commercial activities
• Coordinate distribution of marketing and promotional materials as needed
• Identify opportunities to improve processes, reporting, and operational efficiency
• Performs other duties as assigned

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Retirement Plan with company match up to 5%
• Paid Time Off, Paid Holidays, and Paid Floating Holidays
• 100% Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life and AD&D Insurance, Employee Assistance Program (EAP)
• Voluntary Life and AD&D Insurance, with additional coverage options for employees and dependents
• Fitness Reimbursement, $200 annually
• Cell Phone Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED