Business Operations Coordinator I

Travel + Leisure Co.

4d • Onsite

About The Position

As a Business Operations Coordinator, this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

Requirements

• Proficient in Microsoft Suite
• Have availability to support the business throughout weekends and holidays
• Experience delivering outstanding customer service, with excitement!
• Excellent planning and organizational skills and ability to multi-task effectively.
• Available to work any day of the week including weekends and holidays.

Nice To Haves

• You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team.
• You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.

Responsibilities

• Provide exceptional customer service to our guests, business partners, and team
• Identify ways in which to improve our customer service or processes
• Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
• Manage and protect company assets through all interactions
• Understand and implement operational procedures that govern our business
• Support new initiatives and help teams that are impacted by these changes
• Maintain daily, weekly, monthly, or quarterly reporting needs
• Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off
• Parental leave
• Holidays
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed