Business Operations Associate

Ibotta•Denver, CO

1d•Hybrid

About The Position

Ibotta is seeking a Business Operations Associate to join their innovative team and contribute to their mission to Make Every Purchase Rewarding. This position provides a great opportunity to learn the operations side of the business and work cross-functionally with other teams to align on best practices and procedures when it comes to campaign setup and performance. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday).

Requirements

1-2 years of experience ideally in a process driven role
Associates or Bachelor’s Degree preferred
Technical Skills: G Suite, Basic to Intermediate Excel and Powerpoint, Salesforce experience a plus
High attention to detail and organizational skills
Eagerness to learn a variety of technical systems thoroughly and efficiently
Self-motivated and proactive
Understand how to prioritize, reprioritize and manage tight deadlines
Ability to learn quickly, adapt to change and thrive in a fast-paced environment
Ability to collaborate cross-departmentally to mitigate and troubleshoot issues
Ability to work nights and weekends as necessary

Responsibilities

Manage setup, QA, and launch of all components in a program including Offers and Ad Products.
Stay up to date on internal system changes and update impacted departments effectively.
Identify, analyze, and help fix technical problems alongside Engineering and Product teams.
Identify opportunities to eliminate program set up errors and streamline work processes and work cross-functionally with other departments to implement optimizations.
Provide support, troubleshooting and best in class service to our internal customers.
Provide support in new hire training, process improvements, app testing and other projects and responsibilities on an as-needed basis.
Act as a subject matter expert for our workflows as needed to support resource maintenance, ongoing training, and decision-making.
Participate in an on-call rotation and provide coverage after hours as needed to support business-critical operations.
Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere.