Business Operations Associate

Aerotek • Mississauga, ON

18d • $47,000 • Onsite

About The Position

Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in Mississauga, ON.
At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within, with the majority of our Recruiters advancing into our sales career path.
Job Summary: Reporting to the Business Operations Supervisor (BOS), the Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is a proficient expert in the management and collection of customeraccounts, processing of contractor payroll and support of field offices. Qualities include: Building team and customer relationships, conflict resolution, professionalism, the ability to employ the Aerotek communication model as appropriate, and the ability to adapt to changes in the workplace. Essential Functions of the Business Operations Associate:

Requirements

• BA / BS degree in Business or Accounting preferred
• Ability to effectively work in a team oriented environment that is fair, open, honest, humble,competitive
• Thorough knowledge of business policies and account management practices
• Strong communication skills and work ethic
• Ability to balance daily workload through effective time management, prioritization and organizationalskills

Responsibilities

• Support liaison for general field office questions including but not limited to corporate policies, payroll,PeopleSoft issues, and spread and commissions
• Processing travel/payroll advances and adjustments for assigned field offices
• Auditing contractor payroll for assigned field offices
• Processing contractor expenses
• Management of customer accounts, including but not limited to invoicing, collections, customer service and working with client to resolve outstanding issueManagement of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Making routine welcome and maintenance calls to clients
• Manage total accounts receivable with an Aging in excess of $3.5M
• Responsible for gathering the necessary data to assist Management with account specific decisions
• specific job functions are dependent on team alignment within the department

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees