Business Operations Associate
About The Position
As a Business Operations Associate at Harvey, you will have a broad mandate and play a critical role in driving Harvey’s growth, with direct exposure to the strategic questions shaping a category-defining AI company. Your scope will include driving high-impact initiatives and shaping strategic decision-making. This role will be the third individual contributor on the team and report to Harvey’s Chief Business Officer, collaborating closely with senior company leaders and cross-functional teammates across the business (e.g., GTM, RevOps, Product, Finance, Analytics). Your first focus area will be on building our value engineering capability. Over time, this role offers the opportunity to be broad or deepen into a specialization over time.
Requirements
- 4-6+ years of relevant work experience in strategy & execution roles, e.g., business operations, strategy & operations, management consulting, product management, entrepreneurship, investing / investment banking
- Excitement to partner with account teams and partner with customers directly
- Excellent problem-solving skills and foundation to deliver high quality strategic & analytical work
- Track record of results and capacity to build & to execute, e.g., roll up sleeves, drive outcomes, shape an emerging function, tolerate ambiguity
- Strong communication (both written & verbal), collaboration, and project management skills
- Low ego and high sense of ownership
- Proficiency in or willingness to learn SQL
Nice To Haves
- Experience in a high-growth or technology environment preferred
- Familiarity with professional services (legal, tax, or finance) is a plus.
Responsibilities
- Turn company strategy into execution by identifying and prioritizing the initiatives that matter most for Harvey's near-term and long-term growth
- Champion value engineering across the customer lifecycle, helping customers articulate, quantify, and realize the business impact of their investment
- Own other high-impact, cross-functional initiatives from inception to completion (e.g., accelerating growth in specific segments, driving programs centered on customer adoption & usage)
- Influence Harvey's decision-making by generating insights through research & analysis, writing proposals & recommendations, and driving alignment
- Incubate new sub-functions and business processes
- Upgrade our business intelligence and how we manage the rhythm of the business (e.g., KPIs, dashboards, cadences)
Benefits
- Competitive salary
- Opportunity for growth — personal, professional, and financial
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
