Business Operations Analyst
JLL•Atlanta, GA
•$73,000 - $78,000•Remote
About The Position
Lead the technical administration and strategic optimization of Corrigo CMMS platforms for the Wells Fargo, for JLL as well as for other Facility Management Partners. Drive operational excellence through system configuration, data integrity management, and client partnership while supporting JLL's technology-enabled facility management solutions.
Requirements
- Corrigo Platform certification with demonstrated hands-on experience
- Advanced Microsoft Excel proficiency including complex formulas and data analysis functions
- Strong analytical and problem-solving capabilities with attention to detail
- Excellent verbal and written communication skills
- Ability to manage multiple complex projects simultaneously while maintaining quality standards
Nice To Haves
- Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
- Real estate industry and facility management operations experience
- Experience supporting multiple client accounts in a professional services environment
- Technical aptitude with ability to quickly master new software applications
- Self-directed work style with strong prioritization and autonomous work capabilities
Responsibilities
- Administer Corrigo CMMS platform ensuring optimal system performance and data integrity
- Configure system settings, user access, and property/asset hierarchies to meet client specifications
- Execute database maintenance protocols and system audits to maintain operational standards
- Manage work order scheduling processes and system integrations
- Partner with client teams as primary CMMS technical advisor and subject matter expert
- Process client data requests efficiently while maintaining accurate time tracking for reimbursable services
- Analyze change requests and provide impact assessments to support client decision-making
- Deliver system training and knowledge transfer to maximize client platform adoption
- Maintain comprehensive database accuracy and perform regular data validation
- Develop reporting solutions and analytics that drive performance insights
- Support account teams with complex data analysis and system troubleshooting
- Implement process improvements based on category knowledge and best practices
- Explore innovative solutions within existing system capabilities to address evolving business needs
- Document and deploy configuration changes following change management protocols
- Participate in professional development activities including Corrigo training and knowledge sharing
- Leverage industry expertise to enhance client operational outcomes
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
