Business Operations Analyst - Community & Economic Development

Montgomery County•451 W. Third St., OH

About The Position

Under general supervision, performs responsible administrative, systems, statistical and other business analyses in support of department or division operations and activities; makes recommendations for action and assists in policy, procedure and process development and implementation. May supervise as needed. Assist in the development of Montgomery County goals by analyzing and researching operations systems and/or procedures. Performs the material and substantial duties of the classification more than 50% of the time.

Requirements

Equivalent to graduation from a four (4) year college with major coursework in business or public administration or a closely related field and two (2) years of professional experience in administrative, management, systems, operations, budgetary or similar analyses; OR alternative, equivalent evidence of the Minimum Class Requirements.
Must maintain a current, valid United States driver’s license with an acceptable driving record.

Responsibilities

Assists in the development and implementation of departmental or division goals and objectives.
Gathers data and prepares research, administrative or fiscal reports and publications.
Makes or participates in surveys, analyzes results, and proposes actions to effect economy, efficiency and improvements in administration, operations and services.
Analyzes the organization and functioning of units in the department including the procedures, processes, systems, work methods, forms, records and files used.
Makes work flow studies or time and cost analyses.
Makes recommendations on methods and systems used to improve efficiency of operations and services.
Coordinates testing according to project requirements, ensuring issues are resolved appropriately.
Aids end users in learning the use of equipment and software packages including word processing, spreadsheets, graphics, database management and intranet services.
Analyzes and advises management about data pertaining to trends, workforce utilization, staffing patterns and training.
Plans, coordinates, and monitors department programs and processes.
May perform program administrative functions in a specified area or may provide technical assistance to others on administrative and analytical matters.
Ensures that proposals and development of effective solutions meet objectives and are in line with business and system.
Administers and coordinates economic development incentive, grant, and funding programs, including program compliance, financial tracking, reporting, and stakeholder communication.
Serves as staff liaison to community and economic development-related boards, committees, and corporations, including preparing meeting materials, attending meetings, recording and maintaining official minutes and records, and managing budgets and financial accounts.
Coordinates and manages special projects and strategic initiatives in support of departmental and County objectives.
Develops, implements, and monitors departmental procedures, policies, and administrative processes to ensure operational efficiency, regulatory compliance, and consistency across Community Development and Economic Development functions.
Assists with the evaluation, implementation, maintenance, and enhancement of departmental software systems, databases, and technology solutions.
Collects, analyzes, maintains, and reports community, economic, operational, and programmatic data; assists with the implementation, enhancement, and ongoing administration of departmental software and information systems.
May provide supervision, when assigned, to employees supporting Community and Economic Development programs and operations.