Business Operations & AI Enablement Manager

Bridgepoint Consulting•Austin, TX

About The Position

The Manager – Business Operations & AI Enablement is a firmwide leadership role that partners with managers, directors, and principals to strengthen operational performance and support growth. The role leads AI, automation, data, and technology initiatives; supports forecasting, KPIs, and management insights; assists with consultant staffing and development; and works with market leaders to align resources, improve processes, and address evolving business priorities.

Requirements

  • Required Experience using AI and automation to improve business processes, internal operations, or knowledge-based work.
  • Some experience developing AI agents, automated workflows, or multi-step business-process solutions.
  • Working knowledge of Microsoft Copilot or Claude.
  • Experience working with business data, including data quality, governance, reporting, and process management.
  • Experience supporting CRM data hygiene and adoption, preferably within HubSpot.
  • Analytical capabilities and some experience developing forecasts, KPIs, dashboards, or management reporting.
  • Excellent communication skills, including the ability to present information to executives, internal leaders, consultants, and candidates.
  • Self-starter with strong problem-solving skills, sound judgment, personal integrity, and the ability to manage competing priorities.
  • Team-oriented and motivated to support firmwide strategic initiatives.

Nice To Haves

  • Exposure to SharePoint Lists, Microsoft Power BI, and Power Automate.
  • Experience with HubSpot administration, process management, or data governance.
  • Knowledge of NetSuite Analytics, SuiteAnalytics, saved searches, or NetSuite reporting.
  • Experience integrating data or processes across HubSpot, SharePoint, Power Automate, Power BI, NetSuite, or similar business platforms.
  • Accounting, finance, or Financial Operations experience.
  • Experience supporting consultant staffing, development, onboarding, or resource planning.
  • 3+ years progressive accounting and finance experience as a consultant in a consulting firm
  • 1+ years’ experience as a resource manager or an internal operations manager in a consulting firm

Responsibilities

  • Lead responsible AI, automation, data, and technology solutions that improve operations, reporting, and firm performance.
  • Assist with forecasts, KPIs, dashboards, and analyses that provide leadership with timely, actionable business insights.
  • Advocate for consultants by supporting staffing, development, hiring, onboarding, and accurate talent information.
  • Partner with market leaders to strengthen operational consistency, address risks, and support strategic priorities.

Benefits

  • Bridgepoint Consulting, an Addison Group company, is a leading management consulting firm that helps companies throughout their business lifecycle. We offer a broad range of finance, technology and risk/compliance services to support clients from the startup phase all the way to IPO readiness and beyond. Since 1999, we’ve been helping executives and management teams reduce their business and operational risks, bridge resource gaps and improve overall performance. Whether an organization needs interim expertise to improve infrastructure and processes, or strategic management of a major transition or transaction, our team of qualified professionals can help.
  • Addison Group is an Equal Opportunity Employer. We respect and empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
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