Business Operations & AI Enablement Manager

Bridgepoint Consulting • Austin, TX

1d • $125,000 - $135,000

About The Position

The Manager – Business Operations & AI Enablement is a firmwide leadership role that partners with managers, directors, and principals to strengthen operational performance and support growth. The role leads AI, automation, data, and technology initiatives; supports forecasting, KPIs, and management insights; assists with consultant staffing and development; and works with market leaders to align resources, improve processes, and address evolving business priorities.

Requirements

• Experience using AI and automation to improve business processes, internal operations, or knowledge-based work.
• Some experience developing AI agents, automated workflows, or multi-step business-process solutions.
• Working knowledge of Microsoft Copilot or Claude.
• Experience working with business data, including data quality, governance, reporting, and process management.
• Experience supporting CRM data hygiene and adoption, preferably within HubSpot.
• Analytical capabilities and some experience developing forecasts, KPIs, dashboards, or management reporting.
• Excellent communication skills, including the ability to present information to executives, internal leaders, consultants, and candidates.
• Self-starter with strong problem-solving skills, sound judgment, personal integrity, and the ability to manage competing priorities.
• Team-oriented and motivated to support firmwide strategic initiatives.
• 3+ years progressive accounting and finance experience as a consultant in a consulting firm
• 1+ years’ experience as a resource manager or an internal operations manager in a consulting firm

Nice To Haves

• Exposure to SharePoint Lists, Microsoft Power BI, and Power Automate.
• Experience with HubSpot administration, process management, or data governance.
• Knowledge of NetSuite Analytics, SuiteAnalytics, saved searches, or NetSuite reporting.
• Experience integrating data or processes across HubSpot, SharePoint, Power Automate, Power BI, NetSuite, or similar business platforms.
• Accounting, finance, or Financial Operations experience.
• Experience supporting consultant staffing, development, onboarding, or resource planning.

Responsibilities

• Lead responsible AI, automation, data, and technology solutions that improve operations, reporting, and firm performance.
• Assist with forecasts, KPIs, dashboards, and analyses that provide leadership with timely, actionable business insights.
• Advocate for consultants by supporting staffing, development, hiring, onboarding, and accurate talent information.
• Partner with market leaders to strengthen operational consistency, address risks, and support strategic priorities.
• Maintain current AI agents and help develop and deploy new agents and automation that streamline internal operations, strengthen consultant support, improve resource planning, and enable sales teams.
• Evaluate manual and fragmented processes, identify improvement opportunities, and build integrated workflows using Power Automate, SharePoint, and other internal platforms.
• Create and maintain Power BI dashboards and ad hoc analyses that translate operational data into clear, actionable insights for operations, HR, marketing, and leadership.
• Own HubSpot data quality and governance.
• Identify cross-practice AI, data, and technology initiatives that solve business challenges, encourage innovation, and improve firm performance.
• Maintain operational forecasts and help develop advanced reporting.
• Share weekly Starts/Ends and Go-Get reporting; eventually improve this report.
• Analyze consultant utilization, capacity, availability, and other resource-related metrics.
• Translate operational data into clear insights, trends, risks, and recommended actions for leadership.
• Improve the accuracy, consistency, and timeliness of forecasting and KPI reporting.
• Develop ad hoc reports and analyses to support operations, HR, marketing, and firm leadership.
• Build strong relationships with consultants to understand their experience, capabilities, interests, career goals, development needs, and concerns.
• Use understanding of consultant backgrounds to backstop staffing agent.
• Support professional development through training, continuous-learning programs, and targeted growth opportunities.
• Support consultant interviewing, hiring, and onboarding.
• Help maintain complete, current consultant profiles, skills information, and related talent data.
• Partner with Senior Manager to understand market activity and support each market wile helping establish consistency.
• Support staffing and resource allocation by assessing Financial Operations project requirements and balancing client needs with consultant capabilities, availability, and development goals.
• Promote consistent operations across markets, adapt processes to local needs, and help implement new tools, workflows, and reporting practices.
• Contribute to firmwide strategic initiatives and evolving market support priorities.

Benefits

• We offer a broad range of finance, technology and risk/compliance services to support clients from the startup phase all the way to IPO readiness and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed