Business Operations Administrator

Applied Medical•Rancho Santa Margarita, CA
•Onsite

About The Position

The Business Operations Administrator supports Applied Medical Distribution Corporate (AMDC) by entering distributor and hospital-owned warehouse sales traces into SAP and auditing entries for accuracy. This role also researches and resolves pricing discrepancies, processes distributor rebates, and serves as a key point of contact for internal teams and external customers on sales trace and account related inquiries.

Requirements

  • Holds a bachelor's degree.
  • Brings one to three years of administrative and customer service experience.
  • Demonstrates strong organizational skills and attention to detail.
  • Manages multiple tasks and priorities effectively.
  • Demonstrates strong follow up skills.
  • Applies working knowledge of the Microsoft Office suite, particularly Excel.
  • Communicates clearly and professionally in writing and verbally.
  • Exhibits a strong work ethic and enthusiasm for collaborating within a team.

Nice To Haves

  • Maintains accurate, timely sales trace entries and audits in SAP.
  • Resolves pricing discrepancies quickly through strong cross-team collaboration.
  • Responds to internal and external inquiries with clear, professional communication.
  • Identifies and implements automation opportunities that improve efficiency.
  • Provides dependable backup support to the Business Operations team.

Responsibilities

  • Enters distributor and hospital owned warehouse sales traces into SAP and audits entries for accuracy.
  • Serves as backup for the Business Operations Specialist and Manager on quarterly Field Implementation Training (FIT) global status changes.
  • Partners with the New Accounts team to identify new indirect hospital accounts and works with the Pricing team and distributors to research and resolve pricing discrepancies.
  • Processes distributor rebates and maintains the Sales team's organization chart, updating team member status changes in SAP.
  • Audits daily Electronic Data Interchange (EDI) transactions and manages sales trace checklists and desk procedures.
  • Generates daily sales trace reports and responds to daily inquiries from internal team members and external customers.
  • Completes vendor forms requested by customers and maintains a library of resources.
  • Identifies opportunities for automation and partners with internal teams to transition manual processes, including tracking and managing Field Implementation Training (FIT) projects that support the sales team.

Benefits

  • Competitive compensation range: $29 - 35 / hour (California).
  • Comprehensive benefits package.
  • Training and mentorship opportunities.
  • On-campus wellness activities.
  • Education reimbursement program.
  • 401(k) program with discretionary employer match.
  • Generous vacation accrual and paid holiday schedule.
  • Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.
  • Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.
  • All compensation and benefits are subject to plan documents and written agreements.
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