Business Office Support Rep II (Questar

Enbridge • Eagle Mountain, UT

10d • Hybrid

About The Position

At Enbridge we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting times for energy companies, and Enbridge aims to shape the future of energy in America. The Business Support Representative is a key member of the Business Support team who coordinates administrative duties with internal and external customers. We provide career growth opportunities, skill development, and competitive benefits including generous time off. Apply now to join our diverse team! #joinourteam What You Will Do:

Requirements

• 3+ years directly related experience - Knowledge of Business Office principles and practices.
• Knowledge of customer service programs and products to assess customer needs.
• Knowledge of and ability to use a personal computer and related software that meet department needs.
• Knowledge of math to add, subtract, multiply, and divide and to perform the four operations with decimals and fractions.
• Professional phone etiquette with the ability to relate interpersonally with internal and external customers.
• Ability to communicate effectively orally and in writing.
• Ability to handle emergencies and stressful situations.
• Ability to prepare correspondence to customers using prescribed format and conforming to all rules of grammar and punctuation.

Responsibilities

• Performs internal customer contact work in person or by telephone.
• Responds to internal customers' inquiries and acts accordingly regarding operations construction or service work.
• Practices extraordinary customer service in performance of duties.
• Schedules the workload and appointments and prepares daily activity reports.
• Responds to emergency inquiries and provides appropriate resolution.
• Performs time administrator duties and HUB learning.
• Makes travel arrangements and coordination duties with multiple internal and external customers and contractors.
• Assists with coordination and support of multiple operations duties.
• May handle confidential records or information.
• Maintains department files and records and compose routine correspondence and prepares and coordinates work schedules.
• Monitors and evaluates procedures and customer service given to internal and external customers.
• Helps facilitate new technological and innovation changes for operational activities.
• Perform other duties as requested or assigned.

Benefits

• Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members.
• Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED