Business Office Supervisor - FT - Days - MSS

Memorial Healthcare

2d•Onsite

About The Position

Seeking experience in professional billing, payment posting and reconciliation, credit balances and refunds. Supervises Revenue Cycle for Memorial Physician Group (MPG), Memorial Primary Care (MPC), Memorial Cancer Institute (MCI), Memorial Cardiovascular Institute (MCVI) and Urgent Care Centers (UCC). Responsible for all aspects of employee productivity related to daily operations of the aforementioned revenue cycle. Reports directly to MPG Business Office Manager.

Requirements

High School Diploma or Equivalent (Required)
One (1) year of Lead or Supervisory experience in Healthcare.

Nice To Haves

experience in professional billing, payment posting and reconciliation, credit balances and refunds.

Responsibilities

Supports special projects and business analysis as requested.
Attend required meetings and participates in committees as requested.
Assists in recruiting, hiring, supervising staff as assigned and helps staff develop performance goals and objectives.
Acts as backup to the Manager and Director.
Performs staff responsibilities as needed to meet departmental goals.
Leads the handling and resolution of complex issues and complaints.
Determines, coordinates and supervises daily staffing assignments and levels.
Assesses quality of revenue cycle interactions and facilitates staff development programs.
Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
Provides direction, orientation, training, coaching, and mentoring to staff.
Performs or assists with performance evaluations and disciplinary actions.