Bus Office Specialist BH

Texana CenterColumbus, TX
Onsite

About The Position

The Business Office Specialist is responsible for the clerical, administrative, and accounts receivable needs of the clinic. This position serves as the clinic receptionist, as delegated, and accordingly must possess and use exceptional customer service skills. This position is responsible for maintaining the scheduler, for accurately maintaining and updating all non-clinical patient information including financial information. The Business Office Specialist is responsible for assisting with the ongoing maintenance and order of the medical records and serves as the Designated Records Monitor, as delegated. In addition, the Business Office Specialist is responsible for the collection of all monies due directly from the patient. This position serves in a supporting role to the clinicians providing reminder phone calls to patients, data entry of services, and correspondence as requested. The Business Office Specialist reports directly to the Business Office Coordinator and readily accepts additional responsibilities/projects as assigned. Routine hours are 8:00 a.m. to 5:00 p.m. Monday through Friday with flexibility to meet program needs as requested by the Clinic Manager. Responsible for the adherence to and promotion of the compliance policy.

Requirements

  • High School Diploma or GED
  • Texas driver’s license in good standing as defined by Texana Center’s procedure
  • 1 year of business office experience

Nice To Haves

  • 1 year of work experience in a medical office setting
  • Experience in medical records
  • Experience in third-party insurance verifications and authorizations
  • Spanish speaking

Responsibilities

  • Serve as the clinic receptionist with exceptional customer service skills.
  • Maintain the scheduler and accurately update all non-clinical patient information, including financial information.
  • Assist with the ongoing maintenance and order of medical records.
  • Serve as the Designated Records Monitor.
  • Collect all monies due directly from the patient.
  • Provide reminder phone calls to patients.
  • Perform data entry of services.
  • Handle correspondence as requested.
  • Adhere to and promote the compliance policy.
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