Business Office Representative

OneOncologyBaton Rouge, LA
Onsite

About The Position

The Oncology Business Representative supports revenue cycle and patient access functions for oncology services, with a focus on infusion therapy. This role ensures accurate insurance verification, authorization coordination, and treatment plan review to support timely care delivery, minimize denials, and optimize reimbursement. The position plays a critical role in reducing financial barriers for patients undergoing complex cancer treatment. This position works in an oncology clinic or infusion center setting and functions in a fast-paced, detail-oriented environment requiring close coordination with nursing, pharmacy, billing, and authorization teams.

Requirements

  • High school diploma or equivalent required
  • 2 + years of experience in healthcare revenue cycle, preferably in oncology, infusion service or specialty care
  • Proficiency in Microsoft Office including applications in word processing, spreadsheets, database and presentation software and Crystal Report Writer
  • Must type a minimum of 65 wpm
  • Strong knowledge of insurance verification, oncology benefits, and prior authorization
  • Familiarity with Oncology specific billing, including chemotherapy/immunotherapy administration and drug coding (HCPCS/J-CODES)
  • Working knowledge of ICD-10 diagnosis coding and its application to oncology treatment plans
  • Oncology practice management/billing platforms

Nice To Haves

  • associate or bachelor's degree preferred
  • Experience reviewing claims and identifying denial patterns, particularly in high-cost drug therapies, preferred
  • Experience utilizing EMR systems and oncology practice management/billing platforms preferred

Responsibilities

  • Insurance Verification & Benefits Coordination
  • Authorization & Treatment Plan Review
  • Claims Management & Revenue Cycle Support
  • Patient Financial Clearance & Communication
  • Documentation, Compliance & Process Improvement
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