Business Office Manager

Brookdale Senior Living Inc. • Palm Beach Gardens, FL

7d • Onsite

About The Position

Brookdale Palm Beach Gardens is hiring a Business Office Manager for their 290-unit community, which includes assisted living, memory care, and independent living units. This role is responsible for effective communication with associates, residents, and their families. Key duties include overseeing payroll, resident billing, onboarding new associates, supporting the Executive Director, and ensuring the smooth day-to-day operations of the business office. Previous assisted living/memory care experience is preferred. Brookdale emphasizes a culture of compassion, courage, partnership, and trust. The company offers opportunities for career advancement into roles such as Director of Financial Services, Human Resources Managers, and Executive Directors. They also provide professional development and ongoing programs for overall health and wellness.

Requirements

• Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.
• Minimum of three years related experience and/or training.
• Previous managerial and office setting experience preferred.

Nice To Haves

• Previous assisted living/memory care experience is preferred.

Responsibilities

• Leader primarily responsible for the business office operations of the community.
• Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
• Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
• Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
• Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
• Responsible for overseeing payroll process to ensure that associates are paid correctly.
• Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis.
• Supports an inclusive community culture.
• May also directly supervise another department.

Benefits

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance
• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement
• Advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree