Business Office Manager at Spring Arbor Kinston

Foundry Commercial • Kinston, NC

7d • Onsite

About The Position

Spring Arbor of Kinston is looking for an organized, detail-oriented Business Office Manager to join our leadership team! This role is responsible for coordinating and managing office and personnel functions for the Community and aiding the Executive Director (ED).

Requirements

• Minimum of 18 years of age.
• Working knowledge of and comfort with Microsoft Office programs including Word, Excel, and Outlook.
• Must have a positive Criminal Background Screening.
• Adherence to the Company Drug Free Workplace policy.

Nice To Haves

• Accounts Payable & Accounts Receivable experience
• Payroll experience
• Strong organizational and customer service skills
• Previous senior living experience is highly preferred
• Minimum of one (1) year office-related experience
• Attention to detail, demonstrated decision making, self-motivation and teamwork skills
• Experience with payroll processing, accounts receivable & payable is a plus
• Knowledge of basic accounting principles with a minimum of one (1) year accounting experience preferred

Responsibilities

• Process and manage resident accounts, including posting payments, preparing deposits, taking deposits to the bank, scanning deposit slips, assessing monthly charges, generating statements, and collecting fees.
• Account for move-in, move-out, transfer, charges, and collections. Send out resident billings. Process refunds and correspondence related to refunds.
• Charge guest meals, tray service, escort services, additional laundry, and maintenance requests to residents, enter rate changes, and verify accuracy of all charges on residents' accounts.
• Oversee guest/associate meal program, tracking cash, and preparing deposit to reconcile to daily receipts. Work closely with Dining Services Director to ensure accuracy of monies collected, deposited, and coded into the computer. Complete weekly and monthly reports for guest/associate meal activity.
• Be the point of contact for all associate relations, including complaints/concerns, corrective action, and investigations. Partner with the Executive Director and Director of Employee Relations on appropriate resolution.
• Hire, train, schedule, supervise, and coordinate the activities of the Assistant Business Office Manager (ABOM) and Receptionist, where applicable.
• Support all Human Resources functions if the Community does not have an HR Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed