BUSINESS OFFICE MANAGER

Southern Colorado Clinic PC•Pueblo, CO

2d•$60,000 - $75,000•Onsite

About The Position

This position is required to perform all duties of the Business Office Manager. It is responsible for planning, coordinating, and directing clinic receptionists, collections department, and the coding and billing department, which manages patient accounts, communicates with insurances, processes collections, cash and EOB posting, billing and coding transactions with patients, and submits reports as requested. THIS IS NOT A REMOTE POSITION. THE EXPECTATION WILL BE IN-PERSON 5 DAYS A WEEK

Requirements

Bachelor’s degree in finance, business administration, healthcare administration, or related field.
Current or previous certification in medical billing and coding would greatly benefit in this position.
Demonstrated leadership and team building skills.
Strong organization and project management skills; ability to prioritize, organize, plan, and implement services as well as handle multiple projects and problems simultaneously.
Proficient with computers, all Microsoft Office applications, and medical records software.
Proven experience in healthcare billing.
Sound knowledge of provider health insurance.
Ability to be On-Call as needed (Tier 1)
Knowledge of medical terminology.
Ability to multitask.
Strong ethical code of conduct.
Ability to maintain sensitive confidential information.
Proficiency with computers and EMR software (Athena preferred).
Autonomous, positive mindset and team player.
Ability to remain motivated with a positive attitude.
Disciplined, organized, and detail oriented.
Willingness to learn and adapt.
Ability to work with all levels of management and staff in a professional capacity.

Nice To Haves

Current or previous certification in medical billing and coding would greatly benefit in this position.

Responsibilities

Manages daily operation of staff including planning, goal setting, and quality measures.
Manages staff performance by providing regular feedback, 90-day and annual performance reviews, and one-on-one meetings.
Oversees coding staff to ensure accurate diagnosis and procedures coding.
Oversees collection staff to ensure resolution of overdue bills and collection of payments on patient accounts.
Documents workflows and procedures to ensure that all billing information is entered accurately.
Ensures adequate scheduling of staff and sufficient coverage for business needs. Works with Human Resources to recruit and hire staff as needed.
Routinely works with management to provide feedback and plans of correction for reoccurring errors.
Identify patient reimbursement issues, claims, denials, and appeals are processed in a timely manner.
Efficiently managing patient complaints with respect to billing and collections.
Approve and adjust time entries for payroll, to include vacation and sick time.
Assists in establishing and enforcing policies and procedures while holding staff accountable.
Establish and maintain a professional environment, providing a friendly atmosphere that engages all employees and champions a positive employee culture.
Maintain work area in a clean, sanitized, and organized manner.
Follows all Infection Prevention policies and procedures.
Attends annually required company programs and training.
Attends all regular required department and company meetings.
Maintains strictest confidentiality.
Performs all other tasks and projects assigned.