Business Office Manager

PACS

5d • $65,000 - $70,000 • Onsite

About The Position

The Business Office Manager is responsible for obtaining managed care and Medi-Cal/Medicaid authorizations, assisting with resident trust funds, supervising business office staff, maintaining census records, and participating in billing and payment processes. This role also involves assisting residents and families with applications, tracking redeterminations, and supporting collection activities. The manager will schedule and monitor work to ensure operational goals are met and foster a positive office environment through teamwork and communication. The position requires strong problem-solving, organizational, and communication skills, with an emphasis on customer service. The work environment is typically quiet to moderately busy, and reasonable accommodations are available for individuals with disabilities.

Requirements

• High school diploma or equivalent required
• Proficient computer skills, including Microsoft Office products
• Ability to work with percentages, ratios, and financial calculations in practical situations
• Strong problem-solving and organizational skills
• Ability to interpret written, verbal, and scheduled instructions accurately
• Prolonged computer use
• Frequent standing, walking, reaching, pushing/pulling, talking, and hearing
• Occasional lifting of up to 50 pounds may be required
• Ability to adjust focus and maintain close and distance vision

Nice To Haves

• Experience with skilled nursing billing and payment processes preferred
• Previous experience in a long-term care facility preferred
• Knowledge and experience with PCC strongly preferred

Responsibilities

• Obtain managed care and Medi-Cal/Medicaid authorizations, including bed holds
• Assist with managing resident trust funds, including printing and distributing monthly statements
• Supervise business office staff and provide coaching, support, and corrective action when necessary
• Maintain census records and report status changes accurately
• Attend stand-up meetings as requested by the Administrator
• Assist residents and families with Medi-Cal/Medicaid applications
• Prepare TARS as needed
• Track Medi-Cal/Medicaid redeterminations and follow-up deadlines
• Participate in billing and payment processes, including preparing bank deposits
• Assist with collection activities for outstanding balances and bad debt
• Schedule, assign, and monitor work to ensure operational goals are met
• Support a positive and professional office environment through teamwork and communication
• Assist with the overall supervision, training, and management of business office staff while promoting accountability, efficiency, and teamwork.

Benefits

• We believe great teams create great care. When you join us, you become part of a supportive environment where your work truly matters. Your leadership, attention to detail, and commitment to excellence help improve the experience of our residents, families, and staff every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED