Business Office Manager

Trio HealthcareGlen Allen, VA
Onsite

About The Position

The Business Office Manager is responsible for a variety of financial and administrative tasks within the facility. This includes preparing and submitting reports to various agencies, managing resident billings and collections, maintaining financial records, and overseeing business office clerical staff. The role requires a strong understanding of state and federal laws pertaining to bookkeeping and facility operations, as well as a commitment to protecting resident information and property.

Requirements

  • Proficiency in preparing and submitting reports.
  • Experience in maintaining vital statistics.
  • Experience in preparing and submitting monthly resident billings.
  • Experience with Medicaid, Medicare, and other insurance billing.
  • Experience in accounts receivable collection.
  • Experience in obtaining and submitting documentation for third-party payers.
  • Experience in maintaining financial records (cash receipts, disbursements, A/R, A/P, payroll, general ledger).
  • Experience in daily bank deposits and account reconciliation.
  • Experience in verifying resident trust fund accuracy.
  • Experience in providing statistics for audits.
  • Experience in accounting for patient trust funds, including reconciliation and statements.
  • Experience in reconciling petty cash.
  • Experience in explaining facility rates, billing, and payment terms.
  • Supervisory experience.
  • Familiarity with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures.
  • Ability to maintain confidentiality.
  • Ability to protect residents from neglect, mistreatment, and abuse.
  • Ability to protect resident personal property.

Nice To Haves

  • Knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.

Responsibilities

  • Prepare and submit reports to Administrator, company, and governmental agencies.
  • Accumulate and maintain vital statistics related to residents (admissions, discharges, deaths, transfers, daily census).
  • Prepare and submit monthly resident billings for services.
  • Handle monthly Medicaid, Medicare, and other insurance billings, including follow-up on delinquent payments.
  • Monitor and manage the accounts receivable collection process, pursuing past due accounts.
  • Obtain and submit required documentation for third-party payer billing.
  • Maintain financial records including cash receipts, disbursements, accounts receivable, accounts payable, payroll journal, and general ledger.
  • Ensure daily bank deposits are made and reconcile all facility cash and checking accounts.
  • Verify accurate recording of resident trust funds.
  • Provide statistics for year-end audit and reimbursement processing.
  • Maintain accurate accounting of patient trust funds, including monthly reconciliation and quarterly statements.
  • Reconcile petty cash for Patient Trust Fund daily.
  • Participate in the resident admission process by explaining rates, billing, and payment terms, and collecting advance payments.
  • Supervise and oversee other business office clerical staff.
  • Attend in-service education programs to meet facility educational requirements.
  • Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures.
  • Maintain confidentiality of resident and facility records/information.
  • Protect residents from neglect, mistreatment, and abuse.
  • Protect the personal property of the residents.
  • Perform other duties as directed by the supervisor or administrator.
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