Business Office Manager

TEKsystems • Denver, CO

6d • $23 - $28 • Onsite

About The Position

Healthcare Business Office Manager
Location: Lakewood/Golden, CO
Schedule: Full-Time, On-Site
Employment Type: Contract-to-Hire
Are you an experienced healthcare leader with a passion for team development, operational excellence, and patient satisfaction? We are seeking a Business Office Manager to oversee a high-performing patient access team responsible for referrals, insurance verification, authorizations, and scheduling within a growing specialty practice.

Requirements

• Minimum of 2 years of recent healthcare office management experience.
• Experience directly supervising and developing employees.
• Strong knowledge of: Referral management, Insurance verification, Prior authorizations, Insurance eligibility.
• Demonstrated success improving workflows, processes, and team performance.
• Strong communication, problem-solving, and leadership skills.
• High School Diploma or equivalent.

Nice To Haves

• Experience within a specialty healthcare practice.
• Epic EMR experience.
• Knowledge of Medicare, Medicaid, and commercial insurance plans.
• Background working with referrals on either the specialty or primary care provider side.

Responsibilities

• Lead, coach, and develop a team of 6-8 healthcare administrative professionals.
• Conduct performance management, training, and employee development initiatives.
• Partner with leadership to identify process improvements and drive operational efficiency.
• Manage escalated patient and insurance-related concerns with professionalism and empathy.
• Foster a positive, accountable, and patient-focused team culture.
• Oversee the entire intake process from referral receipt through patient scheduling.
• Ensure timely processing of referrals, insurance eligibility, and prior authorizations.
• Collaborate with providers, referral sources, and internal departments to support seamless patient care.
• Monitor departmental performance and implement strategies to improve outcomes and patient experience.
• Provide hands-on support to the team while maintaining accountability for departmental results.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED