Business Office Manager - Hospice - Full Time - San Diego

Bridge Home Health & Hospice•San Diego, CA

6d•Onsite

About The Position

The Business Office Manager (BOM) is responsible for the day-to-day operations of the hospice branch, with a primary focus on human resource management, to ensure steady workflows and uninterrupted services. The BOM collaborates with the Director of Patient Care Services (DPCS) and Executive Director (ED) to promote operational efficiency and employee satisfaction. This role involves assisting with payroll and benefit functions, managing inventory, tracking equipment, facilitating timesheet completion, ordering supplies, and scheduling emergency maintenance.

Requirements

Knowledge of human resource management principles and practices.
Computer Skills including knowledge of relevant software.
Basic knowledge of office machines.
Ability to collaborate and work in a team environment.
Ability to establish and maintain effective working relationships.
Ability to meet the public and staff as a positive, friendly, and professional representative of the agency.
Effective social interaction, communication, and organizational skills.
Ability to administer multiple assignments efficiently.
Personal car for travel and valid driver’s license.
Carry personal auto liability insurance coverage.

Nice To Haves

Associate or Bachelor’s degree in a related field strongly preferred.
PHR certification preferred.

Responsibilities

Ensures staff compliance with current healthcare regulations, company policy, and state labor laws.
Responsible for all functions of Human Resources at the branch level including collaborating with the Recruitment, HR, and Payroll Department to facilitate the recruitment and onboarding process.
Responsible for assisting with audits of personnel records.
Contributes as necessary to internal and external survey, audits, and investigations, providing accurate and timely information.
Maintains accurate employee roster at all times.
Answers phones, schedules meetings, and manages incoming and outgoing mail.
Forwards all invoices to Accounts Payable in a timely manner.
Coordinates with Executive Director for the review and approval of invoices.
Ensures a safe work environment with the coordination of building maintenance, ED and DPCS.
Participates and assists with community activities (i.e. job fairs, conventions, health fairs).
Performs other necessary functions/duties as assigned by branch leadership.
Collaborates with IT when necessary.
Adheres to company attendance and reliability guidelines to ensure quality and consistent patient care.