Business Office Manager

Elegance Senior Living•Lower Merion Township, PA

24d

About The Position

The Business Office Manager is responsible for a variety of administrative and financial tasks to ensure the smooth operation of the company's business office. This includes managing payroll, maintaining personnel and resident files, handling accounts payable and receivable, overseeing the new hire process, and ensuring compliance with state and federal laws. The role also involves fostering teamwork, promoting a safe working environment, and assisting with HR and training initiatives in collaboration with the People Services team. The Business Office Manager plays a key role in financial reporting and resident relations, working closely with the Executive Director and the management company.

Requirements

Proficiency in payroll processing.
Ability to maintain accurate team member and resident records.
Experience with generating labor reports from payroll systems.
Knowledge of month-end closing procedures.
Familiarity with rental agreements and resident onboarding.
Understanding of company policies on late payments.
Experience in documenting received payments and depositing checks.
Skills in coding invoices and managing declining balances.
Knowledge of new hire processes, including I-9s, pre-employment screenings, and reference checks.
Understanding of State and Federal laws regarding resident and personnel files.
Experience working with HR, payroll, benefits, recruiting, and training initiatives.
Commitment to working and ensuring others work in a safe manner.
Ability to manage unsafe actions.
Compliance with Safety Committee Standards.
Ability to assist with workplace injury investigations and management.
Strong teamwork and initiative.
Positive impact on co-workers, residents, and visitors.

Responsibilities

Processes all payroll associated with company business in a timely manner.
Keeps team member records up to date, including all associated personnel file information.
Provides daily labor reports to Executive Director on labor scheduled and worked from payroll system.
Follows and submits all tasks associated with month-end closing to the management company in a timely manner.
Assists in orienting new residents and making sure that all signatures are obtained on rental agreements prior to residency.
Keeps Executive Director abreast of any late resident payments in accordance with company Policies on late payments.
Works closely with Executive Director to provide the management company with proper documentation on late payments and issue proper correspondence to those who are late in paying for services rendered.
Responsible for proper documentation of received payments and depositing rent checks appropriately.
Works closely with Executive Director in proper coding of invoices and maintaining up-to-date declining balances.
Makes weekly submittals to the management company corresponding with company policies on payables.
Oversees new hire process, including proper documentation of I-9’s, pre-employment screenings, reference checks, and ensure all required forms are signed and properly filed.
Maintains resident and personnel files in compliance with State and Federal laws.
Works closely with People Services team to ensure HR, payroll, benefits, recruiting, and training initiatives are executed.
Works in a safe manner and ensures any team members reporting to them work in a safe manner and that unsafe actions are managed.
Compliance with Safety Committee Standards is required.
Should workplace injuries occur, when required, Department Heads and Directors assist the Executive Director with the investigation, return to work, and management of the injured worker communications with care provider and the management company.
Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.
Perform other duties as assigned or needed