Business Office Manager

Lifepoint Health • Youngstown, OH

6d • Onsite

About The Position

Your experience matters. Mercy Youngstown Behavioral Health is operated jointly with Lifepoint Health and Mercy Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. The Business Office Supervisor/Manager supports the delivery of quality services and the financial goals and objectives of the organization through effective day-to-day management of patient demographic and financial data. The BOM/Coordinator will perform activities related to upfront collections, financial counseling, and data processing. The BOM/Coordinator works in conjunction with the Central Business Office to ensure the accuracy of data necessary in the billing and collections process. The BOM/Coordinator will follow policies and procedures to ensure accurate capturing and posting of financial activity to assist in maintaining accounts receivable at amounts appropriate for payer and acuity mix. Accurately records and reports census and admission information. Serves as an additional point of contact regarding benefit determination within departmental timelines. Performs upfront collections, financial counseling, and data processing. Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix. Actively works with the Utilization department to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner. Corresponds effectively with commercial and managed care payers. Performs insurance benefit verification and financial counseling in a timely manner. Reviews deposits to ensure accuracy and balances cash daily. Ensures accurate records of financial transactions for the facility. Assists the Financial Counselor to ensure payments are received by clients.

Requirements

• Associates degree or higher in business administration, accounting preferred, or a combination of education and relevant work experience

Nice To Haves

• Previous experience in business development at psychiatric healthcare facility preferred

Responsibilities

• Accurately records and reports census and admission information.
• Serves as additional point of contact regarding benefit determination within departmental timelines.
• Performs upfront collections, financial counseling and data processing.
• Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix.
• Actively works with the Utilization department to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner.
• Corresponds effectively with commercial and managed care payers.
• Performs insurance benefit verification and financial counseling in a timely manner.
• Reviews deposits to ensure accuracy and balances cash daily.
• Ensures accurate records of financial transactions for the facility.
• Assists the Financial Counselor to ensure payments are received by clients.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree