Business Office Manager

Heart to Heart Hospice•Tallahassee, FL

2d•Onsite

About The Position

Join the Heart'n Soul Team. Our Soul Food is our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart’n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are the Employer of CHOICE, Heart’n Soul’s core values are CHOICE… C – Compassion First: We care for every patient and family with empathy, dignity, and kindness. H – Heart’n Soul Connections: We create authentic bonds by listening deeply, communicating openly, and honoring every story. O – Obligation to Act, Listen, and Honor: We Always GO, Always Listen, Always Honor. I – Integrity in All We Do: We build trust through honesty, accountability, and the highest ethical standards. C – Commitment to Excellence in Care: We are dedicated to quality, innovation, and continuous improvement in patient care. E – Empathy in Every Interaction: Because every story and every moment matters.

Requirements

High School graduate: college preferred
Two years general office management and human resource experience preferred
Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision
Possess good organization, people and problem solving skills and the ability to multi-task many projects and strategies simultaneously
Must be highly motivated, self-directed, flexible, and able to work well with others
Current Driver's License, reliable transportation, and provide ongoing valid and current auto liability insurance

Responsibilities

Manage all office functions and processes including clerical, personnel, medical records, office machines and payroll
Assist in the billing process and financial functions as needed
Oversee Agency communications including pagers, telephones, mail and tracking of physician orders
Promote compliance with all state and federal regulations
Use effective interpersonal relations and communication skills
Knowledgeable and is current with changes in hospice regulations
Promote Agency philosophy and mission by presenting a positive image to co-workers and customers
Ensure documentation of services provided is accurate and timely
Conduct all business activities in a professional and ethical manner
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures