Business Office Manager (BOM)

Care Initiatives•West Branch, IA

10d•Onsite

About The Position

Crestview Specialty Care, a 65-bed long-term care skilled nursing community located in West Branch, IA, is now hiring a Business Office Manager. This full-time, day shift position is a vital part of the administrative team at Crestview Specialty Care, which is part of Care Initiatives, a network of over 40 skilled nursing communities throughout Iowa. The role involves making a difference every day by supporting residents during their healthcare journey.

Requirements

High school diploma or equivalent required.
Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections.
Strong organizational skills with exceptional attention to detail and accuracy.
Proficiency with computer systems, financial software, and Microsoft Office applications.
Strong communication and customer service skills with the ability to build positive relationships with residents, families, and team members.

Nice To Haves

Associate or bachelor’s degree in business, accounting, healthcare administration, or a related field preferred.
Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role preferred.

Responsibilities

Manage accounts receivable, accounts payable, resident trust accounts, and collection activities.
Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments.
Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements.
Prepare reports, reconcile accounts, and support month-end business office functions.
Ensure compliance with HIPAA, confidentiality standards, and all applicable federal and state regulations.