Business Office Manager/ Billing Liaison - Ponderosa Villa
Cascades Healthcare•Crawford, NE
•Onsite
About The Position
Step into a role where your organization, communication, and financial expertise directly support quality resident care. At Ponderosa Villa, you'll be part of a team that values integrity, accountability, and meaningful outcomes-for both residents and staff. We're a people-focused skilled nursing facility committed to helping residents regain independence and transition safely to the next level of care. Here, your work behind the scenes plays a key role in creating a smooth, supportive experience for residents and their families.
Requirements
- At least 1 year of business office or collections experience (healthcare setting preferred)
- Knowledge of Medicare, Medicaid, HMO, and Hospice billing
- High school diploma or equivalent
- Strong communication skills and a solutions-focused mindset
Nice To Haves
- Experience with accounts payable/receivable is a plus
- Familiarity with PointClickCare is preferred
Responsibilities
- Manage facility collections, including private pay, copays, and share of cost
- Work directly with residents and families to collect payments and answer billing questions
- Set up and monitor payment plans when needed
- Ensure insurance information is accurate and updated in a timely manner
- Support new admissions by verifying insurance coverage and eligibility
- Communicate clearly about billing timelines to avoid surprises for residents
- Collaborate with internal teams to maintain accurate financial records
Benefits
- Medical, dental, and vision insurance
- 401(k) with employer match
- Generous paid time off (up to 16 days annually)
- Company-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
