Business Office Coordinator

The Bristol at Tampa Rehabilitation and Nursing Center•Tampa, FL

1d•Onsite

About The Position

The Business Office Coordinator manages resident financial and payer-related processes at The Bristol at Tampa Rehabilitation and Nursing Center. The role meets with new residents or their families to explain financial obligations, coordinates private-pay arrangements, and supports timely Medicaid applications and approvals. It also handles resident income payments, operating and trust account deposits, resident financial records, trust balances, daily reconciliations, and quarterly Personnel Needs Allowance distributions. The coordinator maintains communication with residents, responsible parties, Medicaid caseworkers, the Global Billing office, and facility departments, and performs other related duties assigned by the Administrator.

Requirements

High school diploma or GED.
At least two years of related administrative and clerical experience.
At least one year of skilled nursing home experience.
Computer literacy, including MS Excel, Word, and PowerPoint.
Ability to understand English.
Ability to make independent decisions when circumstances warrant.
Ability to deal tactfully with personnel, residents, visitors, and the general public.
Ability and willingness to seek out new methods and principles and incorporate them into existing practices.
Ability to follow written and oral instructions.
Knowledge of computers and data retrieval, input, and output functions.
Ability to move intermittently throughout the workday.
Sight and hearing, or prosthetics that enable these senses to function adequately for the position’s requirements.

Nice To Haves

Bachelor of Science degree in accounting.

Responsibilities

Meet with new admissions, residents, or families to explain financial obligations.
Initiate private-pay arrangements and maintain communication with responsible parties before residents convert from another payer source.
Obtain the information needed to file complete Medicaid applications for Medicaid-pending residents in a timely manner.
Follow up promptly on communications from the Medicaid office.
Communicate regularly with Medicaid caseworkers to ensure documentation is submitted for approval.
Maintain regular communication with the Global Billing office, send it copies of documentation upon receipt, and report conversations with caseworkers and responsible parties.
Address resident income payments with residents or responsible parties; obtain direct deposit and file for representative payee status with the Social Security office when needed.
Prepare daily bank deposits for operating and trust accounts.
Maintain, secure, and update residents’ financial files.
Ensure quarterly Personnel Needs Allowance statements and distributions are properly made.
Maintain good working relationships with other facility departments to keep patient status current.
Maintain resident trust balances and perform daily reconciliation in RFMS.
Perform other related duties as assigned by the Administrator.