Business Office Coordinator

Benedictine•MN-Owatonna, MN

10d•Onsite

About The Position

This position supports the efficient operation of the business office, ensuring seamless coordination of administrative tasks, financial processes, and customer service functions. The Business Office Coordinator is responsible for both A/P and A/R functions, ensuring compliance with financial regulations and internal policies. This role may also perform additional business office support functions as assigned and will be part of the front of the house business/administration team, including front reception responsibilities. This position is on-site in Owatonna, MN, four days per week.

Requirements

High School Diploma or equivalent
One (1) or more years of healthcare accounts receivable and/or accounts payable experience
Computer experience and use of general office equipment

Nice To Haves

Ability to work independently with organizational skills
Must be able to read, write and communicate in English
Ability to read and write to work with patient information and communicate appropriately with key stakeholders.
Ability to multi-task and prioritize duties
Requires analytical, deductive reasoning, and problem solving abilities.

Responsibilities

Ensures compliance to State, Federal or County rules and regulations and Benedictine policies and procedures regarding all accounts receivable processes.
Develops proficiency and acts as a resource in the billing system, accounting software, online payer portals, and other applications, as needed.
Ensures all admissions and financial related paperwork is thoroughly completed for each admitted resident and obtains prior authorizations where applicable.
Manages resident set-up, applicable charges, payers and payer changes, and private pay set-up in billing system.
Performs eligibility checks, verifies insurance benefits, and provides coverage details to residents.
Drives the Medicaid application process for applicable residents.
Responsible for census management for the community.
Processes payments and performs daily bank deposits via desktop scanner, or a minimum of twice weekly if physical bank deposits are needed.
Enters ancillary charges and submits vendor invoices to Accounts Payable in accordance with corporate policies and procedures.
Oversees daily management of the Resident Trust Account (RTA) and petty cash, and assists in monthly reconciliation of the RTA.
Attends community’s reimbursement meetings, care conferences, IDT meetings, and all other applicable meetings and trainings, as needed.
Performs applicable month-end close activities.
Reconciles Expenses to Revenue on a monthly basis.
Completes annual Medicaid and Medicare Cost Reporting and other year-end activities needed.
Participates in monthly accounts receivable aging review and assist CBO as needed for collection activities or other follow-up items.
Manages the selection, training, development and performance of assigned staff where applicable to retain a professional and motivated team.
Works with the Benedictine Foundation, if applicable and/or as needed for the community.
Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.
Performs other duties, tasks and/or projects as assigned.
Duties will also include front reception responsibilities.