Business Office Coordinator Dedham 40 hour TEMPORARY
About The Position
The Business Office Coordinator assists with the operations of the Business Office and handles administrative responsibilities, projects, and daily tasks that support communication and quality of service at NewBridge. The role requires learning regulations and best practices related to Assisted Living and collaborating with clinical, sales, community life, and shared service teams to help meet project and department goals. The work involves researching changing conditions, considering alternatives, and implementing practical, timely solutions. The coordinator builds rapport with residents, families, and team members through effective communication and adapts to a fast-paced, changing work environment. The position is a temporary assignment estimated to last six months, is 40 hours, and is on-site. The salary range is $50,950.20–$71,330.27.
Requirements
- High school diploma required.
- Willingness to learn and follow process improvement concepts and practices.
- Ability to collaborate effectively with multiple stakeholders.
- Customer-service-oriented approach when working with staff, residents, family members, and visitors.
- Outstanding people and communication skills and strong emotional intelligence.
- Highly intuitive and able to adapt to changing priorities.
- Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
- Strong verbal and written communication skills.
- Intellectual curiosity and innovative thinking.
- Ability to work independently and as part of a team.
- Computer literacy, including experience with databases, Windows, Word, and Excel.
Responsibilities
- Coordinate initiatives to improve quality of life for residents and staff.
- Attend pre-move meetings; oversee saving, tracking, and auditing required pre-move forms; assist with phone and cable setup and troubleshooting; and support Independent Living collaborative care efforts.
- Support move-ins by entering resident demographics, emergency contacts, and billing preferences into the database; forwarding required forms and checks to Finance; and sending phone work orders to IT.
- Handle ongoing administration, including booking conference rooms, preparing and distributing lease renewals and amendments, and updating databases, tracking lists, phone lists, care plan trackers, and personal care and laundry logs.
- Track vendors, general ledger codes, costs, and receipts; scan and file credit card receipts; reconcile credit card statements; enter laundry and extra-care data into Excel; and submit it to Finance by the deadline.
- Support orientation logistics and annual staff training by obtaining presentations and educational materials, tracking attendance, coordinating food, and assisting employees during training.
- Assist staff with Learning Management System trainings and compliance, troubleshoot LMS access issues, and help track in-service training.
- Provide customer service to staff, residents, and families; prepare and send greeting cards as needed; and assist with employee and resident appreciation initiatives.
- Help ensure office appliances are serviced and order, track, and distribute office equipment and supplies.
- Provide general administrative support to the Director of Assisted Living and assist with special projects as assigned.
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What This Job Offers
Education Level
High school or GED
