Business Office Assistant

Louisiana State University

4d•$12 - $14•Onsite

About The Position

This position provides customer service and data management for students and staff, and offers support to other members of the department. The role involves significant cashiering duties, including collecting and posting payments for student tuition, fees, and fines, and maintaining cash control by balancing the drawer at the start and close of each day. It also includes answering phone calls, assisting students with account-related actions, and managing scholarship and student account data entry. Communication regarding student accounts, processing paperwork, scanning, filing, and maintaining documents are also key responsibilities. The role supports other department members and performs other duties as assigned.

Requirements

High School Diploma
2-3 years Customer Service experience
Computer literate
Cashiering experience

Nice To Haves

Associate's degree
3-5 years experience with CashNet, MS Suite, Website editor, and/or Workday

Responsibilities

Collect and post payments including student tuition, fee, fines.
Responsible for cash control including balancing the drawer at the start and close of day.
Answer phone calls and route to correct person if unable to assist.
Assisting students with account related actions.
Assist with scholarship and student account management/data entry.
Help manage consistent communications regarding student accounts (includes emails, notices, & website info).
Process paperwork & inter-office documentation (credit forms/graduation applications).
Scan, file, and maintain required documents/log sheets.
Provide support for other members of the department and other duties as assigned.