Business Office Assistant

Corewell Health • Oxford, MI

21h • Onsite

About The Position

Entry level Receptionist Position which is a great way to get into a clinical environment. Job Summary Under the direction of the site designate leader, perform functions relating to business and office maintenance activities including but not limited to, patient appointments, registration, billing functions, cash collection, and phone communication. Follows the guidelines according to established policies and procedures. Must demonstrate and provide good customers skills. Follows Corewell philosophy of Patient and Family Centered Care at all times.

Requirements

• High School Diploma or equivalent.
• Strong communication skills.
• Multi-task oriented.
• Sensitivity to others.
• Ability to prioritize.
• Self-motivated.
• Ability to handle stressful situations.
• Able to accurately manage a great number of details in a fast-paced environment while providing excellent customer service according to Corewell standards.

Nice To Haves

• 1-year experience in a clinical office setting.
• Basic computer skills.

Responsibilities

• Perform functions relating to business and office maintenance activities including but not limited to, patient appointments, registration, billing functions, cash collection, and phone communication.
• Follows the guidelines according to established policies and procedures.
• Demonstrate and provide good customer skills.
• Follow Corewell philosophy of Patient and Family Centered Care at all times.
• Answer telephone and direct calls to appropriate area/personnel.
• Utilize effective communicative skills, incorporating specific age, culture, and developmental needs.
• Access computer or appointment stored information necessary to perform patient exam.
• Initialize required paperwork associated with each procedure, including patient verification and confirmation of physician’s orders.
• Generate exam request.
• Relay information to patients and family members according to and following HIPAA Regulations.
• Schedule appointments, consult with physician’s/physician offices as needed.
• Manage film purging and transfer.
• Answer phones, provide assistance and direct calls in a courteous and efficient manner.
• Monitor inventories related to the job and order accordingly.
• Provide adequate and prompt information to all customers.
• Enforce patient privacy and confidentiality.
• Maintain employee medical record correspondence per protocol in the proper record format.
• Pull and file medical records.
• Interfile all correspondence and ancillary test results.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED