Business Office Assistant

PathfinderHuntington, IN
Onsite

About The Position

As a Business Office Assistant at Pathfinder's Early Learning Center, you'll be one of the first welcoming faces families see when they arrive. You'll help keep the ELC running smoothly by providing excellent customer service, managing important records and documentation, supporting childcare payment and food program processes, and stepping into the classroom when needed. The impact you'll make as a Business Office Assistant includes creating a welcoming first impression for children, families, and visitors, helping ensure children and staff have a safe and supportive environment, keeping important records and documentation accurate, organized, and up to date, supporting the ELC's ability to meet licensing, Early Head Start, and CACFP requirements, and providing dependable administrative support that allows teachers and ELC leadership to focus on the children and families we serve. You will contribute to Pathfinder's mission by helping create a positive experience for every person who walks through our doors. Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Requirements

  • Minimum of a high school diploma/GED.
  • Valid driver’s license and current auto insurance required.
  • At least 18 years of age.
  • Proficient computer skills when using Microsoft Word and Excel.
  • Demonstrated ability to count basic change and complete basic accounting.
  • Ability to work a flexible schedule if needed.
  • Ability to speak, hear, and read the English language.
  • Maintain CPR and First Aid certification.

Nice To Haves

  • Experience in childcare or education settings.
  • Experience with administrative tasks and record-keeping.
  • Familiarity with Child and Adult Care Food Program (CACFP) and Early Head Start documentation.
  • Completion of required Early Childhood Development training.

Responsibilities

  • Welcome families, visitors, and authorized vendors with professionalism and a friendly approach.
  • Monitor building entry and ensure access is limited to parents, emergency contacts, authorized pickups, and approved vendors.
  • Answer and direct incoming phone calls at the ELC front desk.
  • Provide excellent customer service both in person and over the phone.
  • Help create a welcoming and supportive experience for families and visitors.
  • Complete required Child and Adult Care Food Program (CACFP) documentation on a daily, weekly, and monthly basis.
  • Collect and maintain child and staff documentation required by Indiana Child Care Licensing.
  • Maintain required Early Head Start files and documentation.
  • Support Early Learning Center voucher and childcare payment processes.
  • Complete administrative tasks and documentation assigned by the ELC Administrator.
  • Provide care and support to children in a classroom for approximately two hours each day.
  • Regularly provide restroom breaks for staff while maintaining required Indiana Licensing ratios.
  • Follow established safety and emergency procedures when supporting children.
  • Maintain CPR and First Aid certification and complete required Early Childhood Development training.
  • Maintain accurate records and documentation.
  • Manage multiple assignments while responding to changing needs and priorities.
  • Participate in staff meetings, in-services, and assigned committees.
  • Share knowledge and resources with coworkers.
  • Use sound judgment and contribute positively to the ELC team.
  • Follow Pathfinder's Employee Handbook and Policy Manual.

Benefits

  • Competitive Pay & Paid Training
  • Paid Time Off & Holidays
  • Comprehensive Insurance Coverage – Medical, Dental, and Vision plans
  • Employer-Paid Coverage – Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD)
  • 403(b) Retirement Plan with Employer Match
  • Tuition Reimbursement
  • Professional Development & Training
  • Person-Centered Thinking Training
  • Wellness Platform Incentives
  • Financial Wellness Platform
  • Employee Assistance Program (EAP)
  • Free Pathfinder Kids Clinic
  • Verizon Wireless Discount
  • YMCA Discount
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