Business Office Assistant

AMERICAN LEARNING • Plantation, FL

4d • Onsite

About The Position

American Heritage Schools is building a talent pipeline for future opportunities within the Business Office at both our Broward and Palm Beach campuses. While this is not an immediate opening, we invite interested candidates to submit their qualifications for upcoming positions. This is an in-person, on-site role.

Requirements

• High School diploma or equivalent
• Experience in a high volume office setting
• Excellent customer service skills
• Excellent verbal and written communication skills
• Highly organized
• Attention to detail and accuracy
• Technologically savvy and ability to adapt to new software quickly
• Self-motivated
• Completes tasks independently
• Must be able to multitask
• Professional in all situations

Nice To Haves

• Administrative assistant experience preferred but not required

Responsibilities

• Provide friendly and exceptional customer service by greeting customers entering the Business Office and answering calls in a timely manner.
• Reply to all emails and voicemails.
• Assist parents in locating items on the portals (i.e. grades, statements, how to make payments, re-enrollment, etc.)
• Educate parents on navigating the portals (online payments and re-enrollment.)
• Post daily tuition, food services & fee management payments to student accounts.
• Prepare bank deposits.
• Create, share, maintain, and update spreadsheets/documents to assist in communications between business office staff and/or other offices. (ie. Re-enrollment communication lists, contracts/deposit received/missing, certificate of liability insurance, etc.)
• Keep all paperwork, forms & handouts for parents up-to-date and organized.
• When time is available, assist all business office personnel to update or modify their forms.
• Responsible for maintaining office supplies and submitting supply orders for office staff.
• Responsible for maintaining the cleanliness and appearance of the Lobby area.
• Must keep forms and supplies up to date as well as keep the area sanitized.
• Assist all Business Office staff with projects, filing and any other requested assistance as needed.

Benefits

• 100% free tuition for all employees’ eligible children
• 50% discount for Summer Education for employees’ eligible children
• Free Summer Day Camp for employees’ eligible children while working over the summer.
• Free early care & after-care for employees’ eligible children while working
• Yearly bonuses
• 401K with partial employer match after a year of employment
• Health, Dental, and Vision insurance
• Supplemental Insurance plans
• Pet Insurance options
• Short-term & Long-term Disability options
• Life Insurance at no cost to the employee
• Affordable Company housing when available
• Free Continuing Education available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED