Business Manager

NDI (Northern Digital Inc.) • Shelburne, VT

116d • Remote

About The Position

The Business Manager is responsible for owning and growing OEM customer relationships while building a strong, forward-looking pipeline within a defined market segment. This role leads account and market strategy, commercial negotiations, and long-term customer value creation. The Business Manager actively penetrates existing OEM accounts to identify, qualify, and advance new programs, platforms, and projects, while selectively engaging emerging and smaller OEM customers to seed future growth. This position emphasizes strategic partnerships, supported by dedicated internal teams responsible for transactional execution, forecasting mechanics, and technical integration. This role is suited for an experienced sales professional with a proven track record of expanding complex OEM accounts and converting early-stage opportunities into long-term business.

Requirements

• Bachelor’s degree in business, engineering, science, or a related field
• 5+ years of experience in B2B sales experience, supporting technically complex, engineering-led products or solutions, ideally OEM or manufacturing-driven environments
• Direct experience in medical device OEM environments is strongly preferred, particularly where products are designed into regulated systems.
• Demonstrated experience identifying, qualifying, and advancing opportunities within complex OEM or technical sales environments
• Proven experience in pricing discussions and commercial negotiations
• Comfortable building credibility and rapport with technically sophisticated customers
• Strong relationship-building and communication skills
• Experience using CRM tools such as Salesforce

Responsibilities

• Own the commercial performance of a defined market segment, including revenue growth, retention, and pipeline health
• Lead strategic OEM customer relationships with multi-level stakeholder engagement
• Proactively identify and develop new opportunities within existing and targeted OEM accounts
• Qualify early-stage opportunities by assessing technical fit, commercial potential, timing, and strategic alignment
• Identify, shape, and advance new OEM development programs, projects, and long-term initiatives
• Drive account penetration and expansion through structured QBRs, scorecards, and account planning
• Set pricing direction and be involved in commercial negotiations and contract discussions
• Engage selectively with emerging OEM customers to evaluate strategic fit and long-term growth potential
• Partner with internal teams by providing market insight and actively managing pipeline from opportunity identification through development, supporting accurate forecasting
• Collaborate cross-functionally to support successful customer engagement and execution

Benefits

• A comprehensive benefits package that supports your health and well-being.
• Company-wide bonus program and regular salary reviews.
• Competitive pay with a 4% 401k match to help you plan for the future.
• Employee Stock Purchase Plan offering discounted company shares to help you invest in and benefit from our growth.
• Three weeks of vacation start, plus a paid holiday shutdown in December to recharge before the New Year!
• Professional and personal development support designed to foster your continuous growth and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior