Business Manager - Built Environment

UL Solutions • Northbrook, IL

2d • $140,000 - $160,000 • Hybrid

About The Position

The Business Manager will focus on Fire Resistance & Containment and may oversee teams in other areas of Building Materials, Construction, and Roofing. This hybrid role requires three days per week onsite in Northbrook, Illinois.

The role leads commercial and operational strategy to drive growth, profitability, and customer satisfaction. It has responsibility for P&L, budgets, financial targets, costs, forecasting, revenue management, capacity planning, business development, pricing, customer relationships, capital investments, and segment-specific mergers and acquisitions. The Business Manager also leads and develops teams, drives performance and organizational change, ensures compliance with company policies and security practices, and promotes UL’s vision and mission.

UL Solutions is a global applied safety science company that provides testing, inspection, and certification services, software products, and advisory offerings. Its work in building safety includes testing products and building materials against rigorous standards to help protect people and property.

Requirements

• Bachelor’s degree in Engineering, Business, or a similar field.
• 8–10 years of experience in Testing, Inspection, and Certification (TIC), building materials, construction, or fire resistance and containment products.
• Strong leadership experience.
• Strong communication skills and ability to work with diverse groups within the company and with customers.
• Proficiency in Microsoft Office.
• Ability to coach and mentor.
• Demonstrated business and financial acumen.

Nice To Haves

• Experience managing leaders is highly preferred.

Responsibilities

• Develop, execute, and implement commercial and operational strategy to drive growth and profitability while ensuring customer satisfaction through customer and market intelligence.
• Manage P&L activities and develop budgets; ensure financial targets, including revenue, profit, and enterprise value, are met.
• Manage costs, reporting, forecasting, workflow overviews, and input into growth targets for customers and segments.
• Monitor and manage revenue activities, including unbilled, aging, and inactive projects, and work-on-hand analysis to balance demand and throughput.
• Implement capacity and capability strategies and translate customer needs into operational plans with appropriate resources, availability, and skillsets.
• Lead initiatives to identify new or additional business opportunities and partner with Sales and Business Development to anticipate customer needs.
• Maintain a sufficient pipeline of opportunities and orders to meet the overall P&L budget.
• Drive pricing, promotion, and service offerings for the dedicated segment to maximize DCM/AOI.
• Develop proactive solutions for new business opportunities to secure revenue, profit margin, market share, and customer satisfaction.
• Build customer relationships through visits, business-data analysis, and market-trend analysis; participate in client seminars, conferences, and trade shows.
• Manage capital-intensive investments to meet agreed timelines and Long Range Plan commitments.
• Manage initiatives and resources to meet DCF and ROI targets on schedule.
• Manage segment-specific M&A integration and timelines; participate in M&A deal processes and meet deal economics and DCF/ROI targets.
• Lead a high-performing team by managing team-member performance and development.
• Operate effectively in the UL matrix and support high-performance culture changes, transformation efforts, and employee engagement.
• Hold self and team accountable for results; define accountabilities and establish performance objectives and metrics to execute strategy.
• Train, coach, and develop team members through career counseling, feedback, and guidance to support performance and morale.
• Ensure understanding of and compliance with established policies and requirements; follow the UL Code of Conduct and physical and digital security practices.
• Communicate and exemplify UL’s Vision and Mission, and lead, promote, and embrace change.
• Collaborate and build trust across the organization and with customers; develop flexible cross-functional networks and global relationships.
• Coach and mentor employees to build strong organizational and customer relationships.
• Perform other duties as directed.

Benefits

• Estimated salary range of $140,000–$160,000.
• Eligible for annual bonus compensation with a target payout of 20% of base salary.
• Medical, dental, and vision benefits.
• Wellness benefits, including mental and financial health.
• 401(k) retirement savings.
• Paid time off for full-time employees, including 15 vacation days, 12 holidays (including floating holidays), and 72 hours of sick time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager